sentences:  However, when he gets there, he finds a hospital in complete chaos, riddled with lethargic, insidious bureaucracy and unable to accommodate new patients due to the government's 'creeping cutback' policy.There, he meets wiseguy veterans Luther Jerome (Keith David), who introduces him to the hospital's hectic situation, and 'Shooter' Polaski (Leo Burmester), who shortly drives through the hospital's entrance and starts a shooting rampage with his M16 after being issued an Article 99 form - which states the hospital finds the patient eligible for treatment, but cannot be treated immediately as the supposed ailment is not service-related.The hospital is managed by by-the-book bureaucrat Executive Director Dr. Henry Dreyfoos (John Mahoney), who is determined to uphold the government's policies by any means, to the point of directly cutting patient's acceptance rates by half and instituting rigorous dress codes and supply regulations.