We divide 971896 by 20
The aim is to understand the frequency of 20 in 971896.

On to step 1:
If we divide 9 by 20, we get 0 and a remainder of 9.
Put 0 as the next digit of the answer. 
Result so far: 0.0
Subtracting 0 from 9 leaves us with 9.
Take the next digit (7) from the dividend and append it to 9, then repeat: 97 / 20

Moving on to step 2:
When dividing 97 by 20, we get 4 with a remainder of 17.
The next digit of our result is 4. 
Result so far: 4.0
Subtract 80 from 97 to get 17.
Append the next digit (1) from the dividend to 17 and continue with: 171 / 20

Let's proceed to step 3:
The number 20 fits into 171 8 times, leaving a remainder of 11.
Put 8 as the next digit of the answer. 
Result so far: 48.0
Deduct 160 from 171 and we're left with 11.
Append the next digit (8) from the dividend to 11 and continue with: 118 / 20

Going ahead to step 4:
20 goes into 118 5 times with a remainder of 18.
The number 5 becomes the next digit in our result. 
Result so far: 485.0
The remainder is 18 after subtracting 100 from 118.
Include the next digit (9) from the dividend after 18, then repeat: 189 / 20

On to step 5:
If we divide 189 by 20, we get 9 and a remainder of 9.
Put 9 as the next digit of the answer. 
Result so far: 4859.0
If we subtract 180 from 189, we get 9.
Grab the next digit (6) from the dividend, add it to 9, then carry on: 96 / 20

Advancing to step 6:
20 can be fit into 96 4 times, resulting in a remainder of 16.
The number 4 becomes the next digit in our result. 
Result so far: 48594.0
If we subtract 80 from 96, we get 16.
Since there are no more digits in the dividend, we add a zero to the remainder making it 160, and continue the process.

Advancing to step 7:
The number 20 fits into 160 8 times, leaving a remainder of 0.
Put 8 as the next digit of the answer. 
Result so far: 48594.8
Subtract 160 from 160 to get 0.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

Step 8:
20 goes into 0 0 times with a remainder of 0.
Use 0 as the next digit of our solution. 
Result so far: 48594.8
The remainder is 0 after subtracting 0 from 0.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

On to step 9:
0 divided by 20 is 0 with a remainder of 0.
The number 0 becomes the next digit in our result. 
Result so far: 48594.8
If we subtract 0 from 0, we get 0.
Since there are no more digits in the dividend, we add a zero to the remainder making it 0, and continue the process.

After the division, we end up with 48594.8 and a remainder of 0.0.