Rwy’n falch o nodi bod y byrddau a’r ymddiriedolaethau iechyd eisoes wedi cymryd camau mewn ymateb i adolygiad Evans. Maent yn bwrw golwg ar yr adnoddau a’r staff uwch sydd ganddynt, ac yn gwneud newidiadau er mwyn creu gwasanaeth mwy ymatebol ac atebol. Mae hyn yn cynnwys gweithio i wella prydlondeb yr ymatebion i gwynion.
I am pleased to be able to report that health boards and trusts have already taken action in response to the Evans review.   They are looking at the resources and senior leadership that they have in place and making changes  to enable a more responsive and accountable service to be provided. This includes working to improve the timeliness of responses to complaints.