Rhoddodd staff a gwirfoddolwyr y Groes Goch gymorth nad yw’n feddygol i gleifion i alluogi staff y GIG i ganolbwyntio ar waith clinigol. Roedd hyn yn cynnwys casglu meddyginiaeth a chanlyniadau profion a mynd gyda chleifion i adrannau eraill yr ysbyty. Mae staff y Groes Goch hefyd wedi helpu drwy ddarparu cludiant a chynnig help llaw hefyd i bobl fod yn gyfforddus unwaith eto yn eu cartrefi yn dilyn ymweliad ag Adran Argyfwng.
Red Cross staff and volunteers have provided non-medical support, tailored to individuals and focussed on their practical and emotional needs, to help people leave hospital more quickly and with more confidence so NHS staff can focus on clinical work. This included collecting medication and test results and accompanying patients to other hospital departments. Red Cross staff have also helped by providing transport and resettling people in their homes following a visit to an Emergency Department.