Mae Deddf 2016 a rheoliadau cysylltiedig yn gosod dyletswyddau a chyfrifoldebau clir ar berchnogion gwasanaethau rheoleiddiedig yn rhinwedd eu swyddogaeth fel darparwyr ac fel cyflogwyr yn y sector gofal a chymorth. Maent hefyd yn gofyn am ddynodi ‘unigolyn cyfrifol’ ar gyfer pob gwasanaeth, a fydd yn gorfod bodloni meini prawf cymhwyster ac yn destun dyletswyddau uniongyrchol i sicrhau rheolaeth a goruchwyliaeth effeithiol o’r gwasanaeth; sicrhau cydymffurfiaeth y gwasanaeth (yn enwedig o ran cadw cofnodion a pholisïau a gweithdrefnau) ac arwain ar fonitro, adolygu a gwella ansawdd y gwasanaeth. Yn y cyfamser, mae rheolwyr gwasanaeth, sydd i gael eu cofrestru gyda Gofal Cymdeithasol Cymru (GCC), yn cadw’r cyfrifoldeb dros redeg gwasanaethau o ddydd i ddydd. Mae’r rhain yn nodweddion pwysig wrth symud atebolrwydd cyfreithiol am berfformiad cyffredinol a diogelwch gwasanaethau rheoleiddiedig tuag at ddarparwyr a phenderfynwyr allweddol, yn hytrach na’r rhai sy’n darparu gofal a chymorth, o unigolyn i unigolyn.
The 2016 Act and associated regulations place clear duties and responsibilities on owners of regulated services both in their capacity as providers and as employers in the care and support sector. They also require the designation of a ‘responsible individual’ for each service, who will need to meet with fitness criteria and have duties placed directly on them for ensuring the effective management and oversight of the service; ensuring the compliance of the service (particularly in respect of record keeping and policies and procedures) and leading on monitoring, reviewing and improving the quality of the service. Meanwhile, service managers, to be registered with Social Care Wales (SCW), retain responsibility for the day-to-day running of services. These are important features in rebalancing legal accountability for the overall performance and safety of regulated services towards providers and key decision makers, rather than those delivering care and support, person to person.