Mae  nifer fawr o ddefnyddwyr  y gwasanaethau iechyd a chymdeithasol  yn fregus - mae  rhoi  cyfrifoldeb arnynt i ofyn am wasanaeth Cymraeg yn annheg, a gall ychwanegu at eu gofidiau. Cyfrifoldeb y gwasanaeth yw darparu gwasanaeth cymwys, ac wrth gwrs mae hyn  yn  cynnwys anghenion ieithyddol. Dim ond wrth wneud hyn y gallant sicrhau gofal diogel ag  effeithiol.
A large number of service users are vulnerable and giving them the responsibility of asking for services through the medium of Welsh is unfair and indeed can contribute to their anxiety. It is the responsibility of the NHS and Social Services to deliver appropriate services, which of course includes meeting users’ linguistic needs. Only by doing this can they provide care that is safe and effective.