Yn ystod 2019/2020, parhaodd yr awdurdod i wella ei berfformiad, drwy ei fod wedi canolbwyntio ar weithgareddau megis lleihau risg treth unigol a chynnal gweithgareddau addysgol ac ymgysylltu, ymhlith pethau eraill. Roedd hyn wedi helpu i sicrhau bod unigolion yn talu’r swm iawn wrth dalu eu trethi, gwaith a oedd yn cynnwys casglu cyllid pan fo taliadau’n rhy fach, a hefyd dalu’n ôl pan fo ordaliadau’n digwydd.
During 2019/20 the WRA has continued to improve its performance including a focus on activities such as reducing individual tax risk and educational and engagement activities. This has helped to ensure individuals pay the right amount of tax, including collecting any underpayments, but also paying back any overpayments.