A hithau’n gweithio ar y rheng flaen yn ystod y pandemig, bu'n rhaid i Kiera ddelio â nifer o ddigwyddiadau trawmatig yn y teulu, gan gynnwys colli ei thad-cu a oedd yn annwyl iawn ganddi. Mae wedi cymryd cyfrifoldeb ychwanegol er mwyn rhoi mwy o amser i’r fferyllwyr ymdrin â chleifion. O ganlyniad i hyn, mae'r fferyllfa gymunedol yn cael sgôr o hyd at 100% gan gleifion.
Working on the front line during the pandemic, Kiera had to deal with a series of traumatic family events, including the loss of her beloved grandfather. She has taken on extra responsibility, allowing pharmacists more time with patients, resulting in a satisfaction rating of up to 100% for the community pharmacy.