Dros y flwyddyn ddiwethaf, mae pob gwasanaeth Gofal Sylfaenol wedi gorfod dod o hyd i ffyrdd o ymateb i ofynion unigryw'r pandemig gan gynnwys cadw pellter cymdeithasol, mwy o fesurau rheoli heintiau a lleihau cyswllt corfforol lle y bo'n briodol. Mae angen gwneud hyn gan sicrhau cydbwysedd â chynnal gwasanaethau hanfodol ac ailgyflwyno gwasanaethau rheolaidd. Mae defnyddio technoleg ddigidol yn rhan allweddol o'r ymateb, gyda mwy na 130,000 o apwyntiadau ers dechrau'r pandemig, a dros 5000 o apwyntiadau ymgynghori fideo bob wythnos ar hyn o bryd, sy'n ein helpu i gynyddu'r gwasanaethau y gellir eu cynnig. Mae ymgynghoriadau o bell, boed dros y ffôn neu drwy alwad fideo, wedi dod yn rhan greiddiol o'r ffordd y caiff gwasanaethau eu darparu'n ddiogel erbyn hyn ond nid ydynt wedi disodli apwyntiadau wyneb yn wyneb pan fo’u hangen.
Over the last year, all Primary Care services have had to find ways to respond to the unique requirements of the pandemic including social distancing, increased infection control measures and reducing physical contact where appropriate. This has been balanced with the need to maintain essential services and reintroduce routine services. The use of digital technology is a key part of the response, with more than 130,000 appointments since the start of the pandemic and currently over 5000 video consultation appointments every week, which is helping us to increase the services that can be offered. Remote consultations, whether over the phone or via video call, have become a core part of how services are now delivered safely but have not replaced face to face appointments where these are necessary.