I’n helpu i sicrhau ein bod yn cadw at y perfformiad uchod - y gorau ym Mhrydain, mae’n rhaid imi ofyn i ffermwyr barhau i beidio â ffonio y Ganolfan Cyswllt Cwsmeriaid yn holi am eu taliad, gan y bydd hyn yn rhwystro’r staff rhag prosesu taliadau ac felly yn golygu y bydd oedi wrth dalu. Mae hyn yn rhywbeth fyddai neb am ei weld - gan gynnwys y ffermwyr. Os ydym angen gwybodaeth gan ffermwyr i brosesu eu hawliad byddwn yn cysylltu ar unwaith. Fodd bynnag, os yw yr Aelodau yn gwybod am etholwyr sy’n dioddef problemau ariannol difrifol, a fyddech cystal â’m hysbysu o hyn.
To help us maintain this GB-leading performance I must ask that farmers continue to resist the temptation to phone the Customer Contact Centre chasing payment, as this will divert staff from processing claims and therefore delay payments. That is not something that anybody - including the farmers involved - would wish to see happen. If we need information from farmers to process their claim we will get in touch swiftly. However, if Members are aware of constituents that are genuinely suffering significant financial hardship, please bring these cases to my attention.