Aeth gwasanaethau'r Gronfa Cynghori Sengl yn fyw ym mis Ionawr 2020 ac yn ystod y cyfnod hyd at ganol mis Mawrth roedd gwasanaethau'n cael eu darparu o galon cymunedau ac yn cyrraedd llawer o bobl cyn i'w problemau ddechrau mynd tu hwnt i reolaeth. Fodd bynnag, roedd pandemig Covid-19 wedi golygu bod y gwasanaethau wyneb yn wyneb yn y gymuned wedi gorfod cau, a bu’n rhaid i ddarparwyr drosglwyddo eu gwasanaethau cynghori i sianeli mynediad o bell, e.e., ffôn, e-bost a gwe-sgwrsio etc.
The Single Advice Fund services went live in January 2020 and during the period up to the middle of March; services were being delivered from the heart of communities and reaching many people before their problems begin to spiral out of control.  However, the onset of the Covid-19 pandemic forced the closure of the community based face-to-face services, with providers transferring their advice services to be delivered through remote access channels, e.g., telephone, email, and webchat, etc.