Dywedodd Mike Minahan, Prif Swyddog Gweithredol Carpeo Estate Planning:
“Having sat on the board of the Welsh Contact Centre Forum for the past 15 years, I know that Wales has a range of competitive advantages to offer contact centre businesses.  The quality of people available and their experience of working in a regulated services market is a huge pull.  On the softer side, the Welsh accent is sympathetic and consoling, particularly important in our market.