Yn 2014, datgelodd arolwg gan Action on Hearing Loss Cymru, RNIB Cymru a Sense Cymru mai dim ond 1 ym mhob 5 o’r bobl a gymerodd ran yn yr arolwg oedd wedi cael eu holi gan staff yr GIG am eu hanghenion gwybodaeth a chyfathrebu.
In 2014, a survey by Action on Hearing Loss Cymru, RNIB Cymru and Sense Cymru reported that only 1 in 5 people surveyed had been asked by NHS staff about their information and communication needs.