“Roedd y sesiwn 1-1 a gafwyd wedyn yn holistig ac yn canolbwyntio ar y cleient o’r dechrau’n deg. Nodwyd ffyrdd i gynyddu effeithlonrwydd a gweithio’n well o ran cyrraedd cwsmeriaid ac ymdrin â pherthynas y cleient a’r busnes. Edrychwyd ar yr elfen rheoli prosiect ac offerynnau gweledol a rhoddodd y cynghorwr gyngor i ni ar atebion digidol sy’n isel eu cost.  Paratowyd adroddiad diagnostig gyda rhai camau clir a realistig y gall y busnes weithredu arnynt dros amser.
“The 1-1 session with a digital business adviser which followed was holistic and client-focused from the start. My adviser identified ways of making efficiencies and working smarter in relation to customer reach and relationship handling. She also looked at project management and visualization tools and provided advice on low cost digital solutions.  A diagnostic report was prepared with some clear realistic actions for the business to implement over a period of time.