Mae’r adborth ar y dull rhithiwr wedi bod yn gadarnhaol gan y cleifion a’r staff, a nodwyd bod y dechnoleg yn hawdd ei defnyddio. Dywedodd cleifion fod y gwasanaeth yn llawer mwy cyfleus a’i fod yn osgoi costau sy’n gysylltiedig â chymryd amser i ffwrdd o’r gwaith a theithio i apwyntiadau. Ystyriwyd bod y cyfle i rannu profiadau gydag eraill yn fantais hefyd.
Feedback has been positive from both patients and staff to the virtual approach, who have said the technology is easy to use. Patients reported that the service was far more convenient and avoided costs associated with taking time off from work and travelling to appointments.The opportunity to share experiences with others was also seen as a benefit.