Mae’n bwysig ein bod ni’n nodi ac yn cefnogi cwsmeriaid sy’n dechrau cael anawsterau cyn gynted â phosibl. Mae cyflenwyr ynni wedi nodi y gallant ddarparu mecanweithiau cymorth eraill i’w cwsmeriaid, megis cronfeydd sydd wedi’u neilltuo i helpu’r rheini sy’n profi’r anawsterau mwyaf o ran talu eu biliau a chynlluniau talu hyblyg.
It is important we identify and support customers who are starting to struggle as early as possible. Energy suppliers have advised they can provide their customers along with other support mechanisms, such as funds set aside to help those who are struggling the most to pay their bills and flexible payment plans.