Mae’r Lloyds Banking Group, aelod o Fforwm Canolfannau Cyswllt Cymru, wedi anfon 80 miliwn o ebyst a llythyrau a 15 miliwn o negeseuon testun, gan dargedu gwahanol grwpiau o gwsmeriaid allai fod yn wynebu anawsterau yn ystod y pandemig.
Lloyds Banking Group, a member of the Welsh Contact Centre Forum, has sent 80 million emails and letters and 15 million text messages, targeting different groups of customers who may be facing difficulties during the pandemic.