Roedd y cyhoedd yn mynegi barn am y bwrdd iechyd a’i wasanaethau ar sail eu profiadau hwy a’u teuluoedd. Tynnwyd sylw at brif feysydd o berfformiad cadarnhaol, sef gofal rhagorol â ffocws ar gydymdeimlad; amrywiaeth eang o arbenigeddau gofal eilaidd; a threfnu a chyflenwi gwasanaethau yn effeithiol. Roedd enghreifftiau cadarnhaol yn cynnwys gofal sylfaenol meddygfa Amlwch, Canolfan Ganser Glan Clwyd a darparu mynediad rhad ac am ddim at ofal iechyd yn gyffredinol a phresgripsiynau am ddim i bawb.
The views expressed by the public on the health board and its services were shaped by their experience and that of their families. Key areas of positive performance highlighted were excellence of care with a focus on compassion, the broad range of secondary care specialisms, and efficient service organisation and delivery. Positive examples provided included Amlwch GP primary care and Glan Clwyd’s Cancer Centre and the general provision of free healthcare and free prescriptions for all.