“Yma yng Nghymru, rydyn ni'n ffodus o gael mwynhau rhai o'r gwasanaethau iechyd a gofal cymdeithasol gorau, a’r rheini’n caeleu darparu gan staff ymroddgar a charedig ar bob lefel. Ond rhaid inni sicrhau bod yr angen i sicrhau ansawdd, ac i fod yn agored ac i ddysgu yn rhannau annatod o ddiwylliant sy'n gwrando ar leisiau ein pobl wrth fynd ati i wella gwasanaethau.
“In Wales, we are fortunate to enjoy some of the best health and social care services, provided by committed and compassionate staff at all levels. But we need to ensure quality is further embedded in the context of an open and learning culture, which listens to all voices in driving forward improvement.