Maent hefyd yn:rheoli a rhoi sicrwydd i bron i 18,000 o deithwyr o wledydd ar y rhestr oren sy’n gorfod hunanynysu a chymryd profioncymryd galwadau gan y cyhoedd am y rhaglen frechu, trefnu apwyntiadau a chysylltu ag unigolion sydd ddim yn dod i’w hapwyntiadaugweithredu fel canolfan gyswllt ar gyfer Gwasanaeth Tystysgrifau Brechu Cymrucysylltu â busnesau mawr a chyflogwyr lleol i’w hannog i dderbyn cynnig Llywodraeth Cymru o brofion llif unffordd (LFT) ar gyfer unigolion asymptomatigcysylltu â busnesau lleol, gan gynnwys eiddo trwyddedig, lletygarwch a chartrefi gofal i sicrhau bod ganddynt y manylion cyswllt cywir ar eu cyfer a chanfod a oes arnynt angen unrhyw gymorth yn ymwneud â mesurau COVID-19, gofynion rheoleiddio a materion iechyd y cyhoedd eraillcefnogi safleoedd profi cymunedol.
They also:manage and provide assurance to almost 18,000 travellers from amber list countries who must quarantine and take teststake vaccination programme calls from the public, arrange bookings and follow up on those who do not attendact as the contact centre for the Welsh Vaccination Certificate Servicecontact large businesses and local employers to encourage them to take up the Welsh Government offer of asymptomatic lateral flow tests, (LFTs)contact local business, including licenced premises, hospitality and care homes, to establish correct contact details and establish if any support is needed in relation to COVID-19 measures, regulatory requirements and other public health issuessupport community testing sites.