Roedd y safbwyntiau a fynegwyd yn dangos nad oedd y cyhoedd bob amser yn gwybod beth yw’r bwrdd iechyd na beth mae'n ei wneud, ond soniodd nifer o’r ymatebwyr am yr angen am fwy o welliannau i systemau gwneud apwyntiadau, cyfathrebu, sicrhau bod mwy o fynediad at wasanaethau arbenigol, triniaeth gan feddygfeydd teulu a gofal eilaidd, a bod yn fwy blaengar ac elwa i'r eithaf ar ddatblygiadau technolegol.
Views expressed showed that the public were not always aware of what the health board is or what it does but many respondents noted the need for further improvements to  appointment making systems, communication, ensuring wider access to specialist services, GP and secondary care treatment, being more forward-looking and making the most of technological advances.