Bydd hefyd yn diwygio canllawiau Gweithio i Wella ac yn cyfathrebu i gysoni’r dehongliad o’r canllawiau a’r rheoliadau, gan eu gwneud yn symlach ac yn fwy hygyrch i gleifion a theuluoedd. Hefyd, mae model ar gyfer dysgu cynaliadwy a rhannu gwersi o gwynion yn cael ei ddatblygu.
It will also revise the Putting Things Right guidance and communication to eliminate variation in interpretation of the guidance and Regulations while making it simpler and more accessible for patients and families. A model for sustainable learning and sharing lessons from complaints is also being developed. A public engagement reference group will ensure the needs of patients are taken into account as this work develops.