How can a user activate Fingerprint/Face ID authentication on the platform?
Sign In Process:

**First Time Login:**

1. Enter your Client ID and the system-generated password provided.
2. Create a new password that is alphanumeric (6-12 characters) with special characters.
3. Confirm the new password.
4. Set a new PIN (4-6 digits).
5. Proceed to your account by clicking on the Next Button.

**Existing User Login:**

1. Enter your Client ID, Password, and PIN that you have set.
2. 

**Activating Fingerprint/Face ID:**

1. After entering Client ID and Password, enter the PIN.
2. Choose to enable Fingerprint/Face ID authentication (available for certain devices).
3. Next time, use Fingerprint/Face ID instead of the PIN to log in.

**Forgot Password:**

1. Click on 'Forgot Password' on the Login Page and provide Client ID or PAN.
2. Receive a system-generated password on your registered Email or Mobile Number.
3. Create a new password with special characters as instructed and confirm it.

**Forgot PIN:**

1. On the Login Page, click 'Forgot PIN' and receive a system-generated PIN.
2. Create a new PIN and confirm it.

**Changing Password:**

1. Go to Menu > My Profile > Change Password.
2. Enter Current Password, new password, and confirm.
3. Click on Change Password.

**Changing PIN:**

1. Go to Menu > My Profile > Change PIN.
2. Enter Current PIN, new PIN, and confirm.
3. Click on Change PIN.

**Account Locked Due to Incorrect Password:**

1. If your account is locked, tap 'Forgot Password' and follow the instructions to unlock it.
### More>Message Hub

**FAQ:**
Where can I find the different message sections in this section?

**Answer:**
To access the various message sections, navigate to More and then click on Message Hub. This section contains all the different message sections available for you to view and interact with.