How can a user activate Fingerprint/Face ID authentication on the platform?
Sign In Process:

**First Time Login:**

1. Enter your Client ID and the system-generated password provided.
2. Create a new password that is alphanumeric (6-12 characters) with special characters.
3. Confirm the new password.
4. Set a new PIN (4-6 digits).
5. Proceed to your account by clicking on the Next Button.

**Existing User Login:**

1. Enter your Client ID, Password, and PIN that you have set.
2. 

**Activating Fingerprint/Face ID:**

1. After entering Client ID and Password, enter the PIN.
2. Choose to enable Fingerprint/Face ID authentication (available for certain devices).
3. Next time, use Fingerprint/Face ID instead of the PIN to log in.

**Forgot Password:**

1. Click on 'Forgot Password' on the Login Page and provide Client ID or PAN.
2. Receive a system-generated password on your registered Email or Mobile Number.
3. Create a new password with special characters as instructed and confirm it.

**Forgot PIN:**

1. On the Login Page, click 'Forgot PIN' and receive a system-generated PIN.
2. Create a new PIN and confirm it.

**Changing Password:**

1. Go to Menu > My Profile > Change Password.
2. Enter Current Password, new password, and confirm.
3. Click on Change Password.

**Changing PIN:**

1. Go to Menu > My Profile > Change PIN.
2. Enter Current PIN, new PIN, and confirm.
3. Click on Change PIN.

**Account Locked Due to Incorrect Password:**

1. If your account is locked, tap 'Forgot Password' and follow the instructions to unlock it.
Once you have completed your onboarding, you will receive a Unique Client ID (trading code). The time it takes for you to start trading will depend on whether you are KYC verified or not.

If you are KYC verified:
- If your account status is "Yes," you will need to verify, download, print, sign, and courier the pre-filled forms sent to your registered email address.
- Your account will be active within 7 working hours from the time we receive your documents.
- If your account status is "No," you will follow the same process, and your account will be active within 7 working days from the time we receive your documents.

You will receive important emails regarding your account:
1. Pending Documents Email: This email will inform you of any required documents and the time it will take for you to start trading.
2. Login Credential Email: You will receive your Client ID and a system-generated password to log in for the first time.
3. Welcome Email: This email will contain essential information like your Client ID, relevant documents, and back office login details.

If you don't receive these emails, contact us at care@choiceindia.com or call us at (+91) 88-2424-2424 with the subject "activate your account."