Shifting employees from paper documents to digital documents - Storytelling

Challenge and Selection

Storytelling is the tool that I used in most cases after doing this course. The reason I use this tool is  everyone will get an idea about the main thing that I need to express. The story will create different  solutions, perceptions in each individual which leads to generate more ideas and solutions to the problem.  Because each and every person thinks and see at a problem in different way. I work with different age  groups so it is easy to get interact with them by this tool. Here still there are organizations highly depend  on paper documents and work only through paper based documents instead of digital documents. The  task I had to do was change the mind set of group of employees to shift from paper based documents to  digital documents.

Application

I had few more experience in the same kind of issues and I have solved the issues nicely. So in this case I  used the previous experiences as stories. The group of employees were old aged that’s why they refuse  to shift from paper based to digital media since for their whole life they used to deal with paper  documents. But when I tell the stories one by one changed their mind to accept the new technology and  they were happy to learn about them after explaining how easy to use the computers, the time they can  save, how it increase the error free work and other benefits having the digital documents. Here I shared  a story regarding previous experience. There was a company which used to use paper documents. There  were lot of mistakes in documents when they doing it. There were lot of paper wastage for printing lot of  documents and some were not necessary. I explained them how easy to store and edit the documents in  means of digital or in a cloud. Here the main reason they rejected to shift to digital media was they haven’t  any technical knowledge or previous experience in dealing with computers and other stuff. So in my story  I included the phase, how we trained the employees to use computers how they get trained and I did  include fun facts as well as problems they faced during training sessions. That part was the most  interesting part for them. Because when I was telling that part they already decided from their minds that  they are ready to change from paper based to digital documents.

Insight & Approach

Wow fact was at the end of story what they asked was when they will get the training and when they are  going to have the computers and other infrastructure. I was so happy that by the story they have inspired  more than I expected. It may be because I used real scenario and past experience in the story. The owner  of the organization was so much happy regarding this since he has tried so many times to do this but he  couldn’t. The problem was the employees had a fear to face new challenges what I did was explain how  to overcome the challenge and how beneficial it is.

This course helped me to do the story telling whole different way. It was so productive with the facts I  added to stories which I learned here. So after doing the course in most cases I use this tool and sort lot  of problems.So I’m forever grateful to this course.

