Reflection - Adjusting to the Design Thinking Process

Challenge & Selection

I have been involved in the process for designing solutions for the client where we get and outlook  from the business head on the requirements and the expected output for the client. However, in the  process the User Testing and Review are the last phase of testing which causes issues in end  moment changes and settlement for a sub-par product or service and the time has already been  spent as per the business hours.

Application & Feedback

I would like to start this Design Thinking Process is order to further gauge the user requirements to  deliver a product much closer to the requirements. Also, as a step we try to understand how the  product is adding value to the client enabling us to realise why do they want the product and also  enhance their experience by giving inputs from the technical stand point.

These steps would enable better product design more functionality and better success of the  product. A happier customer would enable better delivery of products and better customer  satisfaction.

Insight & Approach

I realise that this approach would enable a pull based requirement of the solution rather than a push  based one enabling a better market demand and utility for the end consumer. The approach would  be to remain as agile as possible since that would enable us to determine the failures as quickly as  possible. To enhance the product based on the user feedback would be the key to the successful  implementation.

