Example Reflection – Learning Launch

Challenge & Selection

I work in a computer consulting firm, in the industrialization area, where we are only two  people, since it is starting to grow. In this area we are in charge of implementing tools and  methodologies in the different projects within the company, that is to say, we work in a  transversal way to help the teams work more efficiently, eliminating dead time and waste that  give us value to the process.

We want to make ourselves known, that the different teams of the company look for us and  feel the need to carry out improvement activities, to help them in their work. Currently we are  the ones who go directly to each of the teams to show them the different activities we do,  tools we offer and methodologies that can be useful to implement. It would be much more  interesting to make Design Thinking known and to be able to implement it in the teams, so  that it becomes a new way of working and changing their mentality.

Selection

I have chosen Learning Launch because it is a very useful mechanism to turn an idea into  something real, also because it allows us to do many quick and cheap experiments, because  we throw ourselves into the unknown, to bet on something that we do not know how it will  end, but with the hope that everything will go well and because if it goes well or badly, we will  always learn something new.

Application

The first step was to conduct research to answer the question, "What is? To explore the real  situation of each of the projects, which allowed us to identify the different needs that each  project had, in order to have a solid base when determining which tools or methodologies to  apply in each case.

Then we converted the ideas into specific criteria, by means of brainstorming workshops, in  the specific case of a project, great ideas were obtained by gathering the whole team,  identifying a list of ideas and then with the mind mapping we identified patterns that led us to  more creative solutions answering the question "What wows? We performed quick tests  implementing different work methodologies such as Lean, Scrum, Agile, to identify which one  best adapted to their needs, also with tools such as Clarity, SharePoint, JIRA, among others  that were a support for task management. We also took advantage of training activities in new  methodologies such as Design Thinking to attract their interest in new ways of working.

Finally, we had to define What works? Through the Learning Launch, where a table is created  with each of the assumptions of all the activities we did, workshops, brainstorming, mind  mappins, training in other methodologies and tools, which helped us identify which worked  best, which were more attractive to the teams and which obtained faster and cheaper results.

In this way the teams are already looking for us to support them in each of the processes and  activities they carry out to obtain good results, on time and with the least possible waste.

Insight & Approach

I have learned the importance of Design Thinking in our way of working, in the amount of  options it offers to carry out an idea to its end satisfactorily.

They are an excellent ally when working with such different teams and people with whom I  have to work every day, because every project has its own needs, and each person works in a  different way.

It gives us a focus to identify what really matters, to eliminate what does not bring value and  that generate barriers, and focus on a faster learning, collaborative and that makes us feel part  of the process, that we are a team.

