Final Assignment

I set out for myself the following design thinking tool Visualization:

Challenge:

I am the director of the Learning Resources Center at the Ministry of  Education, and the challenge is the basis of our work, as we work as a  team seeking to provide the best services. Previously, the student used to  come to the Resource Center to search for a book manually, and that took  some time as he was searching in the middle of a huge number of books,  and we had to think in an easy and fast way to get to the place of the  book. Our challenge was to provide the best customer services.

Selection:

We, as a team at the Learning Resources Center, discussed the activities  necessary for the sustainable vision of Abu Dhabi and identified design  thinking tools and training courses for the team, and our goal was to find  ways to get the student to reach the required book quickly and can also  browse it through the iPad or computer screen.

Application

We have developed a vision to save time and effort for the student using  the latest digital technologies and we have proposed providing the books  electronically and we have updated the institution's website through a  specialized team for information technology so that the student can  quickly reach his goal electronically and also browse the book and  therefore we have saved the student's time and effort this is the real  challenge so that there is no time To search for the book. We also  provided social media and some applications so the student could inquire,  send suggestions and fruitful communication.

Insight:

We, the Learning Resource Center team, launched new online services  with a comprehensive explanation of how they are used. We used an  approach to design thinking that allowed us to ask good questions,

develop and understand students' needs more deeply and take students'  opinions about the nature of new services provided and students'  satisfaction with them.

As a Learning Resource Center division, we conduct future reviews to  improve performance insight and collect survey statistics for innovative  design thinking.

Approach:

We will use design thinking tools because they are appropriate to the  nature of our work, and thus we have a timetable for the implementation  of future tasks according to the vision of sustainable Abu Dhabi City. By  this we confirm that our team has acquired insight and a wonderful future  insight of what will be the case in providing services in the future and  how to launch and monitor progress in implementation  .

