Reflection - Visualization

Challenge, Selection

Visualization is a tool which I often used everyday. In my opinion, it is one of the easiest

tools that could bring two parties to be on the same page by using several visualization tools such as  presenting something with photos, drawing pictures, graphs, and charts rather than just writing or  speaking.

As I work in banking industry as a credit analyst, my job is to gathering the request from

clients which mainly any company who would like a loan from bank to use or invest in its business  such as loan to expand business facilities and loan for business projects. Then, after I received the  requests from clients, I have to present these requests to the board of approvals in order to get the  loan approval as the boards of approvals are the one who will grant the client’s loan request. Thus,  my challenge is to present and make the board of approvals have the same point of view with  clients. Therefore, using visualization tools such as graphs, charts, or photos would be the key which  could help me bring both clients and board of approvals to be on the same page.

Please note that, it might seem easier for the board of approvals to understand the clients’

point of views just by taking the board of approval and clients together and have some discussions.  However, it is rarely that client will meet with the board of approvals due to the fact that there is a  possibility of “conflict of interest”. As a result, it is even more challenge for me to try to match the  needs of the board of approval and the clients in which using these visualization tools would help me  achieve the challenges.

Application

For example, I have a client who is a real estate developer company. The client comes to me

and requests for a new loan for its new condominium project. Luckily, this project is not completely  first condominium project for this client, so there were several completed projects from client’s  track records which I can use as a reference to presenting to the board of approvals.

In order for the board of approval to have the same visualization with client, I will have to

use several visualization tools to present to the board such as using maps to show the exact location  of this new condominium, while also showing some photos of the nearby point of interests around  that area. Moreover, I have to gathering the information from clients regarding to the project details  such as number of rooms, floor plans, facilities, room size, and also the information regarding to the  target group who interested to purchase the condo. Then, I used this information and presented to  the board of approval using several visualization tools such as the photo of model room and photo  of client’s previous projects which have similar scale to this project. Furthermore, I did some  research and presenting several statistic data such as the demand rate and supply rate of  condominium around those areas to the board of approvals through graphs and charts. As a result,  both board of approvals and client will be on the same page which will increase the chance for the  loan to get approval. In the end, the result is very efficient as this loan got approval from the board  of approvals.

Insight

Generally, it is very difficult for me to present this condominium project to the board of

approvals though writing in the paper. Therefore, using visualization tools such as drawing graphs or  charts as well as presenting the PowerPoint or taking photos will make it easier for the board of  approval to understand the project. Since, each individual comes from difference background which  in one object one person might focus on difference area than the other. Thus, visualization tools  could help bringing both parties to be in the same page which is very efficiency tools and could lead  to the key of success.

Approach

As the condominium example above, instead of only providing the maps and the photos of

the location, I would rather take the board of approvals to the location by themselves, since there  are several senses which are unable to feel it through the photos such as smell sense: the air  pollution around the area, sound sense: the noise pollution around the area, and touch sense: the  feeling and environment within the area. Thus, by increasing the varieties of visualization tools, it  could increase the efficiency and could provide an outstanding outcome.

