REFLECTION - VISUALIZATION

Challenge and Selection

The first tool I want to use is the Visualization tool. This with the idea of achieving an  understanding of a problem segment of people of interest before trying to identify and define  possible solutions to the problem. This would be the first time I would use the visualization  technique, with a set of questions or prompts to allow a diverse group of stakeholders to learn  from each other in the process of defining the scope, boundaries, key elements and relationships  between elements to be considered when identifying points of pain and opportunities for  improvement or solutions.

Application:

The first thing I will do is start drawing individual information boxes, where I will place each type  of participant, problem and each type of action that I consider would be involved in solving one  or several situations. I will obtain this data in first instance from secondary information sources,  with data from official consultation sources, statistics from associations and chambers, etc.   In  the event that there is no material and data available, I will then conduct informal interviews with  people from the population of interest who would serve as my main points of contact in the  initiative.

These boxes, once placed on the canvas, will be grouped together to develop groups that  integrate clients (from the primary to the secondary), problems to be solved (from the urgent to  the irrelevant) and possible solutions. Once grouped, the situations and possible visualised  actions to be implemented will be connected and structured in a flow chart with hypotheses of  possible results.

On the other hand and in order to have a second result that supports or refutes the results of the  first exercise done by me, an activity with groups of the potential beneficiaries would be done, I  will divide the interested ones in groups of 4 participants.  Each group will have the same boxes  of information that we would be working with, but we would give the order of importance or  relevance that we did at the beginning, so that they can make the corresponding categorization.  I give you two-three questions to answer, such as: 1) What key elements are missing? 2) What  would you change to improve or solve? 3) What key ideas do you have about the relationships  between the entities in your problem space? I would give you approximately 30 minutes to  discuss the questions.

And I'd give them 30 more minutes to make any adjustments, groupings, and links between user,  problem, and solution that correspond to their idea.

Insight: and Approach:

I have not yet implemented this exercise so I cannot give real results from my experiences and  the possible outcomes, but I know that to strengthen the understanding of the problem we want  to work on and solve it, we must learn and understand the importance and effect of shared  learning

