Challenge & Selection

I’m Md Sobuj Islam working as an Executive Engineer in a software development company and  my challenge is to  develop something for the patients which will help them to contact with the doctor  within their region in an emergency situation & I have to sell the particular thing among the general  people so that the people can use it. Whatever my team has to make will must serve the patients 24/7.

Selection

Our team has already gone through several thinking activities/tools, so we are ready to try an  application and the design tool we used is Visualization tool.

Application

I start the process by creating an application of the problem. To develop the application, I will draw any  existing material available to understand the environment. The existing material may be operational or  procedural documents, doctor appointment materials, prescription reports etc. If any doctor is not  available, then patient will conduct our all on duty doctor to solve their problems.

For making the application at first, I draw a flowchart of the operation so that the market people can  understand the working procedure of my application which will help to understand whether the  procedures will serve their need or not. If someone don’t like the procedure, they will inform me about  where I have done wrong or where I can upgrade something which will help me to reach the general  customers.

Insight & Approach

What I have learned from conducting this exercise with several groups is that while the application  revised graphic that incorporates their feedback, is important for reinforcing their understanding of the  problem they are working to solve, the more valuable aspect of the activity is the shared insights and  shared learning that occurs while they are working to define their problem space. They can also identify  variables in the problem space like that is, it helps them to identify what they don’t know, in what areas  they need to obtain information or data to provide the values for the variables.

Furthermore I discovered that the most valuable aspect is the shared insights and learning, next time I  would use the visualization activity as a starting point for a series of design thinking activities. Then the  revised graphic that incorporates their combined feedback can serve as a reference tool throughout the  remainder of their work.

