Reflection - Mind Mapping

Challenge:

Mind mapping tool is one of the most effective tools for design thinkers, my organization is  an educational institution, my challenge is to enhance the operation of adding/dropping  courses and guiding new students to improve the quality of the education plan without risking to have a conflict time in there classes schedule or missing subjects and held for an additional semester for the shortage of order in the semester plan. the design covers the student services  as well as academic services and IT departments.

The project will cover all students full time and part-time. the design should be ready before  the new academic year start and will include each department and distribution working hours  with the solution for each individual major and year.

Selection:

I've already gone through various design thinking tools and decided to use the mind map tool. It's one of the effective tools that adjust all these data in shaping to be visually brain friendly.  the mind map tool is more intuitive, enhanced visual, more engaging, and more productive.

Application:

firstly, we start writing down the main problems related to the registration and use line to  connect the registration with the main keyword like delay, conflict, places, students' jobs, and rooms.  secondly, we start thinking of each idea and write the sub-ideas to branch from the  main idea. after that, we continue to add more topics to the plan. then we organize these ideas into several patterns to have a proper connection. the mind map tool was an effective method  to create a better solution to organize and prevent students from facing issues in the  registration.

Insight & Approach:

What I have learned from attending this exercise with different groups is that the visual of the mind map was easy to understand and flexible for teamwork and their feedback was positive  for using this method of the design tool. mind map made the problem more understanding  and gave valuable aspect to shared learning that occurs and shared insights while they  working on the process of the problem. the mind map gave diverse patterns of potential  problems could students face at the start of the academic year, on the other hand, produce  several patterns of solving this problem and how can merge departments with easy  communication method.

As I learned that the most important aspect is shared learning and insights, in the future I  would do the mind map acts as a starting point for a series of design thinking activities.

