Challenge:

I am an associate of manger in company for toys sales in online and my role was to achieve our sales to  the maximum point with in the social media networks and sites. The process was depend on many  departments as marketing, IT and cost accounting sector. The function was based on many factors as  time of sales those products because it’s increasing in the vacation time and the employees skills in sales  activity. In this time we had a challenge that project shouldn’t be more than 30 days and to work more  than the work length of the employees.

Selection:

Sales team used the design thinking and creativity tools to select the perfect one and they decided to  use learning lunch tool because it depends on quickly test on idea.

Application:

In the first learning lunch, we tried to determine and study the structure and expectation of our sales  movements by many methods as review and questioners and meetings. We are trying to improve our  weakness points. Our team went through three days training with a manager of sales to improve sales  movement and went to many workshops .After those workshops we wanted to present document with  distribution of new processes.

In the second learning lunch, we focus on improve tasks and priorities .The tested assumptions .The  team started to complete the survey which including the questions about proposed process and  understanding it about the modern process which will be used and tasks and changes.

Insight:

By activate the tool of design thinking (Learning launching), the team determined our assumptions for  the new process of sales .We tried to find out tool, which help in, improve the workflow and it can be  fairly open new prioritization of tasks .The real results was different about our budgets and estimated  results. We focused on mainly factors, which can used as stakeholders, concerns of IT department and  team review rights and insight for launch designs.

Approach:

Our team has already used tool of design and thinking activity (Learning launching) in timeline ,this  consider an appropriate tool.  Our team needs to review gained from first two launches .Future result of  the tools should affect positively to maximize our gain amounts and to find the perfect solutions for  decreasing sales in non vacation time .

