Apply design thinking to problem solving and create organizational change . Design has a transformative  effect on the world around us. You can understand the impact of design.

Learn to be an influential team player and develop leadership skills.

Gain new perspectives on strategy , innovation ,and design thinking.

The new  skills and abilities I gained on the course.

I also really liked the close connection the course has to the V&A program.

To get comfortable with the messiness of service business model design.

To understand total of creating a service in the context of business models with multiple interfaces.

To understand the digital landscape how digital services are created and resulting customer centricity.

To develop strategic innovations moving beyond incremental operational innovations .

