Reflection: Storytelling

Challenge    I work in marketing and communication department as a budget responsible.My main duty is  to plan expenses by collecting data from all the personnel in the departmant regularly.In order to  execute the job successfuly I need to make sure everyone is perfectly aware of the importance of giving  me right estimates but unfortunately either their work load or not taking serious I’ve never collected the  exact figures and plans right and until the deadline.Under these circumstences failing to report my  superiors properly has become unavoidable for me after a certain point.

Selection    In order to find a solution for the problems that I had to deal with everyday I’d better think out of the  box ,then I realized my approach might be wrong because I’ve never got result by pressurizing them for  giving me their project details and estimate figures. Somehow I had to find a way to tell them the  consequences which could affect me and their projects if their feedbacks were not proper.Developing  intimate relationship with them could be beneficial for me to probe and grip the subtlety in their  work,for doing that to visualise the problem and to discuss the options together as a team sounded right  to me.

Application and Approach    Trying to establish solid working modal takes time I knew that.As a beginnig I draw diagram showing my  expectations,financial rules that we had to follow and their priorities, and what had to be done for our  common interest.I thought gathering together and sharing ideas was the best way to create coordination  among teams.At first every one of them claimed that there was no time to spend except their jobs,but  the think they missed just completing their parts of the project was not enough at the end of the day…I  asked them to tell when one can say a “job done”,I pushed them to see the whole picture.I calculated in  front of them simultaneously in an excel sheet in depth and how accurate we had to forecast our  expenses and if we didn’t how company’s financial’s affected in a bad way in terms of profit and  loss.When every member of the department is discussing over same diagram and sees other person’  concerns and then they started to talk the same language.

Insights

To provide visual sources always easier to make people understand the situation better.I’m sure there  must be many other ways to gather people on the same page and creating awareness.We are bounded up  in our working plans and can miss out the whole picture.I think by using these kind of approaches  facing these kind of problems has very low probability.

