CHALLENGE     Back in 2011, half of our team were transferred to a new segment. This organizational  movement also opened a door to new members. We welcomed a new officer and a staff as  additional manpower to the team. The officer already had an experience working with our  division while the staff was newly hired. I was then tasked to train the newly hired staff and it  was my first time doing a job of such nature.    SELECTION    As a visual learner, I find the visualization tool helpful in understanding information or  processes. Visualization need not be in the form of drawing or images; it can be in different  types of diagrams. One significant impact of using this type of tool is that it helps ensuring that  the learner and the teacher are in the same page which aids the message or learning to get  literally straight across.    In our case, the job that I will be teaching our newly hired staff follows a pattern or a process,  hence, visualization is the fitting tool.    APPLICATION    I started describing the job functions including the dos and don’ts in the work setting. Even  though we are in the marketing side of the division, we handle accounts from birth to death.  This is where I began to use the visualization tool in the form of a flowchart. I explained our  workflow by writing down each process in a box and connecting them with arrows according to  what goes next from the beginning until the end.     INSIGHT AND APPROACH    The visualization tool has helped me smoothly explain the process of our work to our new  colleague. Using the flowchart has aided her learning process as each stage or task was clearly  laid out as well as its order in the process.    This tool is very helpful in simplifying complex information and presenting a process flow. In the  challenge that I presented in this paper; I do believe that the visualization tool is the most  fitting to use and I will be using this again if I will have to train another newly hired staff

