Cousera Assignment – Design Thinking Methodology

Challenge :-  In this vast ‘Corporate World’, learning, improving knowledge and  application of them over work is quite common but there are certain issues and  concerns for the employees. Below are list of few :

• Monotonous work (Repetitive works)  • Expansion of knowledge restricted in the domain that they work.   • Less employee engagement activities and interaction among the employees

as well as with management.

These were addressed after interacting with random employees from multiple  departments and their opinions were noted.

Selection :- After interacting and knowing the issues and concerns of the employees,  I think the best approach would be by using ‘learning launch’ by experimenting a  creative method and follow that practise for a while to know the outcome of these  changes and impact on the employees. I would then get the feedback from the  employees and proceed further depending on the views shared by employees.

Application :-

• A Team consists of multiple sub teams with different dedicated tasks/work

assigned to them. An employee after attaining certain tenure in their sub-team  can be moved to other sub-team which not only helps them to understand the  link and importance of different teams.

• Most of the employees would show keen interest in learning new concepts

and exploring their knowledge, this approach will help them to increase  knowledge and get to know new things.

• Management will also be beneficial with these structural changes cause every

employee perspective differs towards an issue or idea. There are many  chances to receive lot of product/process improvements, suggestions etc from  these new batch of employees which also helps to address the issues and  resolve them within sub-teams.

• Conducting employee engagement activities, these need not be only fun

oriented it can be planned as fun + team bonding activities which energises  employees and encourage them in co-ordinating and interacting with the  colleagues.

• These employee engagement activities can include management once in a

while (i.e., once in a quarter /half yearly) which breaks the ice between  employees and the management.

Insight :-  After experimenting this within small size teams the outcome was  tremendous and fruitful which was effective and the impact on employees was  specific and succeed to reduce their issues and concerns which helped both  management as well as employees as an individuals.

Approach :- An alternative approach could be to use the Visualisation Tool, we can  ask employees to express their suggestions or concerns in visual platform which  increases their logical and creative approach towards any presentation or ideology.

