Design thinking tool and its application

Introduction

The process of design thinking is very complex and critical, there are different types of tools that

can be used for this purpose. Among the four given tools I have selected story telling tool which

seems very effective and interesting. The selection of tool and its effectiveness is highly dependent

on the situation or the challenges faced by the company.

Challenges

Being the employee of Toastmasters International, there is real time challenges explained. The current

challenge is being faced due to COVID-19. The management is concerned for the cost and the

employee future. Now the challenges is to cut the cost and also secure the jobs of the employees.

So, this is a very critical decision that can be taken from the managed.

Selection of tool

Here the story telling tool is used to bring an innovative solution. The story telling method of

innovation and creativity is best working in these days. Because many people can better understand

the idea and the logic behind the idea. Now the story for the current situation of company and the

employees will be tell to the management and board member in an effective manner. So, they will

able to find the best solution with win-win policy.

Application of tool

The application of tool is made in an effective manner. The story of the company and its situation

will be explained. The employee perspective will also be shared with management. The story

telling has motivated employees to think creatively and positively in this negative situation of

Covid-19.

Insights

There are positive insights gain from this activity. The activities has changed perspective of

management and the employees. Now everyone has come to a solution in which employees will

not take 20% salaries from office for the next 2 months until the company get in normal conditions.

Approach for next time

For the next time I might use visual tools to better explain the thoughts and o better deal with

challenges.

