CHANGE MANAGEMENT PROCESS TRACKING

There is a standard process for all changes to my organization’s IT infrastructure (ie: systems,  applications, network equipment, etc.). However, it has become a challenge to identify changes made to  verify that they pass the documented change management process, which ensures seamless system  change and incident management in the event of a disaster. This is because there is no change  management database, and IT staff or administrators do not plan and follow the change management  process most of the time. The reason may be workload, business urgency, and other unforeseen factors.

SELECTION:

I decided to get the system log/trace of changes applied to all IT structures. System tracking related to  system and executable file events. This is a good indicator that the system has changed. These  logs/traces were tested to ensure that this will succeed. I also made sure that I verified that all systems  have sufficient, reasonable and detailed system logs.

APPLICATION:

I requested for systems logs/trails for a particular period, afterwhich they are grouped to ensure that  related systems having similar or related logs formats and placed on different sheets for ease of analysis  and to ensure I build a tool that will enable scalability. I run a formular that targets specific  keywords/pointers which brings out changes that have been applied to systems.

INSIGHT:

I was can able to effectively identify the changes applied to systems the system and verify that  they go pass through the change management process. Also In addition, I was able to save protect the  organization from system failures due caused to by changes, and emphasis emphasized to the IT  personnel importance of IT staff changes based on data the that collected has been gathered data. The  result of this approach method has helped me to clarify unravel my methodology, thinking, and  design towards of problem resolution -solving.

APPROACH:

I'm already looking for automation of this method so that the service can extract these logs in a certain  format to a certain location, categorize them and run my commands or formulas to remind me of any  changes that have occurred. This is essential because of the large number of systems involved, the time  it takes to manually classify them and run changes to triggers/pointers

