Pankaj Sahu

Challenge:   I am working with a diverse Team of Sales executives , TSM’s and ZSM’s , challenge is to  make them go for common goal of winning in 4G space with standardization of approach  and way of working. Also to motivate them to give their best in a very dynamic and  competitive environment.    Selection :  I co created a plan With my Team using Mix of Mind Mapping and Visualization Tool ,  Selection of tools done on basis of diversified needs of individuals involved in this Exercise  also a Vision of Common goal was required to Win in market place    Application:   I first divided team members into existing plots of Urban and Rural Team members including  my FSE’s. I had one on one interviews with different segment of Teams located at various  locations of my geography. I collated this Data and plotted on What is , What if , What  WOW and What Works Grid.     Sample Questionnaire :

1. What Excites you the most When you start your day  2. What’s your professional goal  3. How do you motivate your team / Retailers   4. What’s the Goal you are driving  5. What puts you on Off Mode.

After collation of this data and mapping the mind thoughts of different stake holders , I was  ready with various personas to deal with and can plan my way forward on leading them  towards common goal. During these interviews I was using projective techniques also to  bring the interviewee towards our vision.    Once Done with individual mind mapping , I called for a general meeting to address them in  a group and then basis various stake holders needs gave them vision which was easy to  understand , Simple , and excited them , For eg  if a common goal was achieved our  Incentive , growth in the organisation and achiever’s Club will get qualified. This  Visualisation of Success on a common platform enabled us to make team drive our Vision.     Insight:   Mind Mapping Tool bought lot many insights to deal with team according to their  customized needs and emotions. Basis Which formulation of plan was Easy and also  visualisation of Goal was smooth as the content was planned according to employee’s  requirement.    Approach:  I may go for Similar Tool in future during Appraisal and Performance assessment Cycle as it  helps us to deal with different emotions and gives us a set format to co cerate and visualise  our mission.

