Reflection – Visualization     Challenge & Selection     Today, I work for the BOFINET FTTH in the world and probably  you could guess which one is it (the color of the label at the bottle is red with white letters).  Inside the company, I work at the Consulting department specifically attending all  requirements from Finance, specifically Treasury and Corporate Finance.     Actually we are implementing a business model which will be replicated to other locations  and subsidiaries around the world. This business model implies FTE´S- headcount reductions  because all the processes and activities involved would be analyzed and segregated into  strategic and operational in order to build a regional shared service center through  technological drivers and process redesigning.    As this business model requires several complex phases, and taking into consideration the  way how stakeholders involved likes to see presentations, I decided to use the Visualization  tool in order to capture their attention and easily transmit and explain every step and  process of the methodology we were going to use to let them clear and understand how it  will work.     As this business model is complex to explain and understand verbally and in order to create  a visual image for people of how I am thinking, I decided to use the visualization tool; also  to let them understand how we intend this model will work.      Application     I opened a blank PPT file and wrote down the main and principal processes of the  methodology: 6 in total. (As Is Scenario Mapping- FTE´S Identification- FTE´S Validation- To  Be Scenario – Mobilization – Stabilization). I decided to link each of the processes with Smart  Art diagrams in order to explain and let the stakeholders know that each process has  dependency of the previous one. Over each process I decided to put a simple pic/drawing  that can be easily understood just by taking a look at it, rather than reading the name of the  process.     Under this way, it can be easily understood either for those that are more familiar with  pictures and for the ones that prefer texts. Under each process, I wrote down key tasks and  activities that are taking place over them and also decided to put a simple pic/drawing that  can be easily understood just by taking a look at it. Crossing in a transversal way, I draw an  arrow just to let the audience know how the process flow and takes place.

Insight & Approach     The application of the Visualization Tool let me position on a first initial scope and point of  view of what the business model would be. It is very important to start with something and  transmit it through the Visualization Tool, but what I consider is most valuable, is the insight  and feedback you receive from the stakeholders of the project and business model  constructing and modifying over the tool constructed and used.     I realized and noticed we are kind of facilitators just to help them build their business model  as they want. This tool helped stakeholders take a deep dive over certain processes involved  that at first instance have not been thought before or simply add or modify components  over the existing processes.    Next time, I would jointly use the Learning Launch tool in order to help me prove and test  about the reasonability and how we wanted the business model should work. Also it could  provide insights about what should be changed or fixed throughout the business model in  order to make it more efficient taking into consideration all the comments and feedback  provided by our stakeholders.

