Improve the Quality of Departments’ Activities

Challenge

Our Oil & Gas department’s challenge is to improve the quality of workflow (activities) within the  department in order to ensure business continuity with high standards works and approach.  We will focus  on trying to uncover what our team members, as well as key stakeholders, consider to be ineffective or  problematic with regard to the workflow.

Selection

Our team has already gone through several design thinking activities/tools, so we are ready to try the  learning launch tool.

Application

The team focused on the structure/execution of the department tasks. This tested our assumption that  the structure and execution were the main causes of our workflow challenge. Following, we went through  several brainstorming workshops to structure our tasks and processes in a more agile way. The surveys  included questions about our new, proposed process, understanding the process and the prioritization of  tasks, and feelings about the change.

Insight

By applying the learning launch tool, our team identified our assumptions and designed launches to test  these assumptions. Moving forward, our team will review this insight and incorporate it into future launch  designs. The ongoing incorporation of insight is particularly important at this stage, as launches come  before a full rollout in the design thinking timeline.

Approach

As previously mentioned, our team needs to review the insight gained from our first two launches and  incorporate this insight into future launch designs. Upcoming launch designs should reflect insight gained,  progress made, and come closer to a compelling solution ready for full rollout.

