Storytelling    Challenge & Selection    Storytelling is a fundamental tool for me because I work at a daycare center  in Brazil. Therefore, the skill to share my own stories in a way that can give  the children something to believe or a goal in his life is a must. Many of  those children deal with violence, fear and daddy issues at home, they  need my help to live a better day. Often they don't want to talk with me or  anyone, sometimes they just shut themselves from the world. However, I  noticed that sharing stories of my life with them made a great impact, and  at the same time, this made me comprehend that empathy can be used not  just with kids, but in the business world too. When you can share  information in the right way with a client, you can get their trust and know  exactly what they want.       Application    I too have a story about using storytelling. Last year I was at a meeting with  some colleagues who work at a daycare center downtown, We were  discussing our duty as a staff in a daycare. I was trying to explain the  benefits of really talking with a child and the best way to approach each  situation. My colleagues were falling in this part because of their rigid way  with so many questions. I told them a story about a child who lost his father  in a car crash. The kid was reluctant to talk, and put pressure and  questions on him wouldn’t work. Therefore, I had to talk first. I started  sharing my own experience with my dad’s death, and how it made me see  the world after. I told how scary it was for me, and how not bottling up my  feelings helped me to move on.       Insight and Approach    At the end of the day, the child was playing again with his friends. I made  him laugh and smile one more time.

So I told this story to my colleagues, and I think it had a great impact on  them. They changed the way they approach the children. With empathy  and with a great start.     This course made me see this tool can be used not just with kids. I surely  see how it can be used with my boss, my colleagues and everyone as long  as I use empathy and share information in the right way.

