CHOP: Company General Use

Example Reflection – Learning Launch

Challenge

I am a member of projects control department where we monitor the performance  of the projects and other key performance indices. Currently, we gather the  numbers and information from each and every engineer and reflect them in the  system to print a monthly report that goes to the management which is not a  reliable process to get the most updated data.

Selection

I started by conducting several benchmarking sessions with other departments to  collect some ideas. Then, I conducted a brainstorming sessions with the team to  generate and evaluate ideas. We agreed that creating an online dashboard that can  be accessed by projects personnel to continuously update the figures will solve the  problem.

Application

We started developing the database of all the required data and the ways reports  can be automatically generated. Several meetings with the management were  conducted to obtain their requirements and include the in the design. Access to  each data was granted to the responsible personnel. Also, we developed a  guideline to assist the user working on the database.

Insight

By launching the database, the management had access to project figures and data  that are frequently updated with the ability to get several of on the spot reports  which increased the level of reliability and communication.

CHOP: Company General Use

Approach

More communications needs to be conducted with the users of the tool to ease  the way they access and work on the solution tool. This might reflect better  performance and usability.

