Tool selected - Learning Launch (Module 4)

Elements:

Challenge: Describe your challenge, including all relevant information.

We wanted to include as much as possible citizens in decision processes. The aim is to increase  significantly active citizens involvement in decision making processes through local communities officially  established. Communication between citizens and local communities is usually direct face to face or via  phone, therefore we had lack of interest of citizens to participate. Furthermore, we wanted to increase  participation of young persons in these processes. We started with hypothesis and key assumptions.

Here we had first three stages: 1.Identify opportunity, 2. Scope your project, 3 Draft your design brief,

Selection: In your own words, briefly describe the tool you selected (e.g., what it is and why you selected  it for your challenge -- including any appropriate video lecture references). I selected a learning launch  toll. It is related to the process and idea I will describe. I was inspired with video on Learning Launch.

We Observed citizens behavior, interest and available time to voluntary and actively participate in decision  making processes in local communities. We spoke with them to identify challenges and opinions. We  wanted to hear their needs and obstacles they have in terms of active engagement in solving the problems  of local communities and actively participate in defining the issues. The aim was to create better quality  of life in local communities, engage citizens in decision making process and public budget planning. We  were search for confirming and disconfirming data.

After we collected information, the idea was to develop interactive web portal which will enable citizens  to receive information and actively participate in exchange of information and opinion via portal from  their homes. Here we worked on value creation.

Here we have following stages: 4.Make your plans, 5.do your research, 6. Identify insight, 7.establish  design criteria

Application: Describe how you applied the tool you selected to your challenge (e.g., what you did and how  the tool was applied effectively or ineffectively).

First, we discussed with leaders of local communities what would make their job easier and efficient. What  information they need and reviewed skills they have for use of information technology. We collected and  analyzed that data. Besides that, we interview citizens on the same. What they would need to know from  LCs, would they more be active if they have easier way of communication, tool for specific discussions and  decision-making processes participation.

Here we have following stages: 8. Brainstorm your idea, 9. develop concept, 10. Create some napkin  pitches

Insight: Describe the insight you gained from applying the tool you selected to your challenge (e.g., how  an insight affected your thinking about the challenge and about design thinking more broadly).

This is part of execution. After collection of data from competent sample of users, it was created pilot  portal with initial design and application. After this we prioritized key assumptions and do the test.

Here we have following stages: 11.surface assumptions, 12 create prototype

Pilot portal was presented to wide number of citizens and LC representatives to collect information and  get their input and feedback on simplicity of use, opportunity, needs, etc. After we collected all feedback  and ideas, we worked with web developers and designers to improve initial portal. This was a phase of  confirming the data and continuation of development. Portal was launched with clear instructions on how  to use it and short video tutorials.

Here we have following stages: 13 get feedback from stakeholders, 14 run your learning launches, 15.  Design the Onramp.

Approach: Describe what you might do differently next time -- applying the same tool you selected or a  different one -- and the reason(s) why.

I would apply the same tool next time but would plan more time for testing phase and getting input from  users. Furthermore, it is necessary to take into consideration limited users knowledge on design  and  development of portals and how to articulate their needs to developers.

