Reflection- Learning Launch

Challenge

I’m technical consultant Coordinator for a security information consultancy company, the objective  of my project was to create a training program for new employees (students). The main problems  that I faced were:

1. Technology we managed is not public or studied by persons in the University  2. Technical concepts are really complex, sometimes people forget what they learned.  3. My goal was to reduce the learning path from 1 year to 6 months

Selection

I asked to all Consultants of Latin America (around 10 people) about the main issues they faced  during their learning paths. Through design thinking sessions I realized that:

1. They forget technical concepts when they not associate to something real  2. They forget technical concepts when they not practice them  3. They just go to specific technical details just in case they faced problems

Application

After the insights I received from Latin America Consultants I built and applied the following learning  path:

1. E-learning. This tool exists all the time and it’s a good introduction for consultants. What I  change was the order and I group into 5 modules.  2. Face to face presentation. One sr Consultant has to make a face to face session in which he  will make a short presentation of the topics that students studied from the e-learnings. At  this point Sr Consultants has to solve student’s questions.  3. Teaching material. All modules closed with a dynamic in which sr Consultants shows an  example of the real life that is an analogy of the material they studied.  4. Check-point. It is like a tricky exam in which students with some issues presented that  students have to solve.  5. Assessments. Once student has finished check-points they should be able to present the  topic to other team members.

Insight

By applying the learning launch tool, I identified that the points described in application were really  useful for students, however some of the checkpoints have to be improved, considering that some  topics were not covered, or maybe were understood not correctly by students. Some of the  assessments were useful to let students know their lack of knowledge and also the things they  adopted correctly.

Approach

After the program was applied I realized that first students took 8 months to complete the entire  program, then when I correct some presentations, checkpoints new students were able to end the  course in 6 months.

