Ahmed Samuel – Learning Launch Tool

Challenge     I am from Nigeria, living in Lagos. One of the biggest cities in Nigeria. The major thing about Lagos is the  business world around it. Lagos is a place where businesses grow because of its population and once the  capital city of Nigeria. With the uncertainty surrounding businesses in today’s world, companies need  the ability to expand or downsize quickly in Nigeria.      Organizations are looking for ways to cut down cost and focus more in increasing their bottom-line. We  identify a need through design thinking to best help Nigeria companies both small and large, which is  Human Resource Outsourcing. Companies can spend weeks, sometimes months, just finding people for  a particular job role. After getting them they are forced to train them and make them fly on their jobs.  At the end of all this, organizations spends so much time on noncore activities instead of them to focus  on their core jobs.    We identified this challenge and we came up with an Idea of Human Resource Outsourcing service that  will help organizations reduce risk, improve better service for their clients by focusing on their core  businesses and help reduce cost. We decided to use the Learning Launch tool to first test our idea.      Selection   We decided to use the Learning Launch Tool because it helps you identify real cases. Instead of the  traditional way of testing ideas “which is Business Plans”. We want to get facts and figures from  prospective clients that we’ve identified and we came up with a team that will provide these prototypes  to clients and bring back the results.      Application   We used the what is? to identify the issues in downsizing companies. Some set of people went out to  get analysis from companies that has experienced downsizing and stood up, and they found out that  about 56% of Organizations in Nigeria downsize because they focus on too many things instead of their  core business. Staff management was a major problem for these organizations, employees are not  properly managed and when this happen it starts affecting the business of the organization. No good  welfare packages, allowance, HMO’s etc.    So, we gathered all our analysis and we came up with a test launch for SME’s and Large organizations.  We started asking the what if? to create a service that will fit the clients need.    We went back to the clients and proposed Human Resource Outsourcing service to them, where we  handle all your staff management from recruitment to welfare package, payroll, HMO’s, training of staff  quarterly, annual leave process and lots more, for a 10% service charge on their Gross monthly.    This creates the What wows?     The clients we met bought into the service, about 90% of the prospects we met bought into this kind of  service and they saw how outsourcing can help their businesses. We gave them a turnaround time of  96hours, which wowed the clients.

We came back together as a team to create what works?    We came up with web portals for gathering Job seekers, scheduled them for test & interviews, did  documentation online and the next 96hours they were ready to be seen by the client. This service helps  the client reduce cost on manpower and equipments.      Insight   By applying the learning launch tool, we identified that organizations can gain through Human Resource  outsourcing service and it also helped us as a team to remove the traditional way of doing business by  focusing on smaller experiments that can help you generate facts and figures.    We reviewed every part of the launch tool and we understood that learning launch tool creates an  opportunity for Ideas to come into reality. This tool changed my thinking that ideas can be born.      Approach   Learning Launch tool still remains my best tool to work with, given our first launch with the HR  Outsourcing solution used to solve a major problem for Nigeria businesses. It is rests assure that  Learning Launch tool will help great ideas come into limelight and also increase our service delivery to all  our clients in the future.

