Design Thinking for Innovation   Assignment: Reflection  May 16, 2016

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[Effectiveness Visualization tool for my job]  Tools: Visualization  Name: Marina Sales    1. Challenge  I work in quality department at Head Office of our company. Our company has many  sites in Japan, and several departments are placed several sites. We know almost  process in our company, but we’re not a specialist for all process, so we don’t know the  process in detail. There are some sites I haven’t visited.  However we have to join some projects as the specialist for own department, so we  need to understand the project in detail. And if I’m a project leader, I need to explain  the process to understand by other member. Member work each site, so when we have a  meeting, we use teleconference. It is difficult to clearly understand the projects on  call for member, so supporting materials (like documents, figures, flow) are necessary  to understand the project in detail.    2. Selection  To get consensus or understand the project on same level with project member,  Visualization is important.   In this time, I assigned a repair process change project related two sites. This was the  first time for me to be involved this process and I don’t know this flow in detail at  these sites. I was not a project leader, but I tried to use Visualization tool to  understand a current process and a future process.    3. Application  I described my understanding and cleared a current and future process on the slide. I  added note of cautions, concerning and confirmation items, and change points were  color-coded. I asked the project leader to confirm my understanding is correct or not,  and revise it. This slide was shared with  project member, and we discussed this  project to use it at the teleconference.  Project member could see the same  steps, same points, so other member  were able to add note of caution from  own department. Therefore, the perfect  slide for this project was completed.     4. Insight  This was a good way to understand the process and change points in detail with project  member. We could have common understanding and which steps will be changed and  have a risk for this change. To see the same image at the same time, it is easy to explain  for project leader, so grow in the efficiency of the meeting.

Design Thinking for Innovation   Assignment: Reflection  May 16, 2016

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5. Approach  Visualization is a good tool to have same reorganization because it is helpful to image  and understand in detail for audience. Therefore, a material we use is needed accuracy.   If we prepare a material for a meeting, we would get sufficient information from  related person and then create a correct figure for a material.

