Final Assignment- Design Thinking

Challenge:

Currently during a big project in my company and at a final stage close to the start of all  implementations the management team asked to incorporate some additional solutions to  the project which were not previously in scope. Basically these new solutions involved some  additional legal & tax stuff that I had to make sure they understand before its implementation.  It means I had to translate to them all legal & tax inplications to our new business model.

In short, I had to find a way to explain to them the solutions I found as well as its legal  requirements so they could have an overall view about the problem, the solution, the changes  in the project scope, the resources needed so on and so forth. The big challenge for me was  to explain something very complex in a very simple and visual way so everybody could be at  the same page.

Selection:

In that context I had to make sure I would be very effective in my presentation and  communication skills. And also i realized the best way of doing it so it was through a very  simple yet detailed presentation where I could  adress the topics to them in a way they could  see it, listen  it and also understand it in depth.

I wanted to make sure that throughout the visualization of that topics they would be taken to  its understanding. At that point I was not so sure aware of "visualization" as a tool of  desing  thinking concept, but it was clear for me the need of using images that could be easily  translated into a visual thinking way of seing a problem, how to expose it and solve it.

Application and Insight

I made a presentation where I was able to explain in a simple roadmap: : (1) the problem(s);  (2) the chosen alternative(s) to solve that problem(s); (3) its legal requirements; (4) and by  when and by who it would be performed. So I was able to explain a very complex business  model in one simple way where all the links could be easy seen by everyone in a way they  could really understand where we were and we would have to go.

For sure I understood at that point the importance of the visualization of a problem and that  I would needed to make sure everybody understood it as well, but now it is much clear for  me that visualization is very important as the communication itself in way of desing thinking  and solutions to all kind of problems from very simple to very complex ones.

