Visualization

Challenge and Selection:

Technology is changing rapidly, businesses need to adapt in order to survive and serve  clients efficiently.

Visualization tool helped our team in one of our biggest projects, the Onboarding  process digitalization.

When we started conceptualizing, ideas are everywhere and it seems like we can’t  proceed and agree on things. Our team thought of using the whiteboard to visualize our  reality or current processes and ways to reach our end goal. Through this, all ideas  were presented which resulted to continuous flow of ideas and fruitful discussion.

Application

We started by laying out the flow charts of our current processes, current challenges  and the picturing our end goal. It helped us understand our current process and gain  consensus with the team. It allowed the team the discuss freely and check if there are  any disagreements.

All ideas were presented to see relations, order and connections of the processes.  Using Visualization simplified the discussions. It helped us convey and interact more.

In addition, after discussing the current processes and challenges, we also used Visual  thinking in designing our new digitalized process. We draw shapes, figures to picture  what the new system would looked like. Having a clear picture of our goal really helped  us to successfully carry out the project.

Insight and Approach

Looking back, I realized that we should have also used other Visualization tools such as  graphs, charts, infographics to properly present data and numbers.

When challenged again to accomplish a project, we will still use Visualization because it  really helped us present and gather ideas, retain more information and see the big  picture.

