Challenge:

I was at home and I saw my father seeking for a service for a reform for our place. I  realized that it was a big problem for him, because there´s not a way that make this  search easier. In Brazil it’s common to people tell other about a single person that  makes a good work, and it´s difficult for people like my father to find someone to do  that service.

Selection and Application:

When I saw that problem, I began to use the storytelling tool, because I seeked for  more people that suffer the same issue and talked with them to see what was  wrong with those services. I met my audience, I learned about their problems, their  routine to seek for those workers, then I began to live the problem, live the  situation, I tried to find someone to do a work for me.

Finded the challenge, I tried to saw what causes the problem, it was the not  existence of a platform that helps to find those workers, and in the end, I saw the  possibilities that I had to solve it.

Insight:

All of those things that I thought using the storytelling tool helped me to figure out  that different people mean different necessities, different difficulties. Because they  had different instructions, they had different ages, lifes. Then, when I thought on  something to help those people, I realized that an app, or a website that unite all  the workers of simple services together to, someone who want a help in any part of  life, can find them in a click.

Approach:

I think that I could try talking with the people that make those services, listening to  them and try to indicate some solutions for them, and listening their stories. And  then I could think in some tool that I would use for solving both problems.

The course of Design Thinking for Innovation helped me to see the problems and  issues with different eyes, I have now a different way to look at these things. Now I  can see in a clear way how the big companies think and how they can be so  satisfying for me, in the little things. All that I learned in the course will help me out  to create new solutions, to bring ideas to the real world.

