Challenge & Selection

Visualization is a great tool to understand the idea in the mind and find the answers to “”What is?”  phase of problem solving. I have identified that one of the major problems with the youth population is  mental health and wellness. So I interacted with a lot of youngsters of age ranging 19 – 25 to the main  problematic area. Each and every person has a story and background. To map the issues and deal with  each and every individual is a challenge. So I have used fishbone structure to map the various  contributing factors for the depression. My objective is to give the counselors a brief idea about a  person before they start digging into their mind.

Application

I started up by a survey in which all the issues and problems are noted down in the form of a google  form. I have taken help of the counsellors and psychologists to formulate the questionnaire. The mix of  questions were made and then they were arranged in a manner to find all the potential issue in the life  of a youngster. The survey was conducted by choosing group of volunteers from colleges and  universities and also from working class population. The types of problems identified were different for  different scenarios.

All the problems were noted down and as recommended by the counseling team, they needed to be  categorized. So the problems were categorized into various layers.

1. Related to Health and fitness  2. Career and aspirations  3. relationships  4. Financial Base

Now individual charts were made and the causes and effects were related by using Fish bone structure.

In the next part we have clicked pictures of our volunteers and displayed them on a board side by side.  Below each faces the fishbone structures were made. This gave us clear idea about the profiling of our  clients. We have made a clear cut algorithm to formulate the cause and effect chart for our clients who  enroll to our website.

Insight and Learnings

This activity has gave us clarity in the development of the profiles of the clients. What I have learned  from this activity is that the inputs from both our stakeholders are important in making the profiles.  Firstly identifying the variables and the attributes were very much important. This gave us clarity in  “What is?” phase of the problem solving. Secondly, blending the inputs from both our stakeholders  together was a challenge. Visualization has gave us ability to make it easier to interpret the inputs from  the clients and the counsellors to give us an end product. The images and the graphics charts has made  a complicated task of making the algorithm for the website easier.

