Reflection – Visualization    Challenge    In my son's school they have a mobility problem: At the time of entry and departure of children from school there is a  bit of chaos, especially due to the number of poorly parked cars, which means that there are risks of running over and  congestion.    This is why the school asked the parents' association to form a committee to propose ideas and together with  representatives of the school try to solve the problem.    Selection    It seemed to me that the visualization technique could help to see the problem in a better way.  First for myself to try to detect what the problems could be, not to close my mind to what I initially thought, but to open  up the possibilities.    And then, when the image of the problem become clearer, I could explain myself better. As Angela Myer said when  we speak, we see things internally but others may not understand what we are trying to transmit. Using visualization  tools we can create a visual image of what we are thinking.    Application    The first day I went to school to just obserce in a general way the entry and departure of children.  The following days I took photos and videos to try to see where the risks in mobility were generated, and I also hoped  that these photos and videos would help me when I explained my point of view to the committee members.    I made a very simple first diagram in which I exposed the different ways that children arrived and left school and  proposed that in order to better analyze the dimension, an idea would be to do a poll of the parents and thus know the  main factors of mobility of each family.    With this information, we made a slightly more complex diagram, in which we used some photos and videos that I had  taken in my observation phase, to explain what we thought were the main factors that created mobility problems and  thus try to find possible solutions.    Insight    I think that the visualization tool was an option to try to have a better vision of the problem since it allowed us to detect  factors that we had not initially taken when we had our first meetings as a committee.    Approach    Not having much experience using the visualization tool I think my first diagrams were very simple and I could have  done better. As I made the diagrams, adding the suggestions of the rest of the team and keeping the diagram "alive"  the results were improving.

