Visualization

Challenge    I used Visualization, to better understand the problem I came to  experience. It occurs in a a local community of Kwamashu, where our  team had aimed to use intergrated software as a means to assist with  educational challenges in a school. Our challenge was related to  bridging the communication barriers that impeded our work in rlling  out this technology to the local community      Selection:   Visualization was key to overcome the challenges we faced, as it  opened our minds to perspectives and problems, we did not come to  conceive.     Application:   We used an array of techniques including community-based videos and  photography as well as collective and interactive drawing. The imagery  we engaged with, gave us an improved perspective on the community  and the communicative needs, including how the app lacked basic  relatability both in language and content.

Insight:  Our lessons allowed us to tap into the visual elements of our  application that ensured we could create a seamless user integration  that not only went beyond normative language but also ensured we  tapped into a greater sense of creativity, so to captivate the end-user    Approach: It is critical to rethink how we create, and I have learned that  there are different ways to better the customer experieince and ensure

that we don’t have to repeat our work, by ensuring that at origin we  tap into the holistic sense of creativity and ideas.

