Reflection – Visualization

Challenge

So I work with a healthcare organization where it is very usual to have weekly meetings with the  team member on the status update of the product processing, any incident, concerns etc. I observed  that our team members are doing it on a verbal basis that makes slightly difficult for some team  members to grasp the information thoroughly.

Selection

For this challenge I used the tool of visualization, like what if we use a white board and marker to jot  down the information (using the flow chart or drawing) what an individual wants to deliver to the  fellow colleagues. Verbal sharing is not enough specially for a new joinee or trainee.

Application

What i did was, i managed a white board and markers and in the next week meeting; suggested the  colleagues to use it for delivering their message. And the outcome was awesome, the persons who  were only nodding to the suggestions they actually started putting inputs that clearly means they  were grasping much more thoroughly the subject than before.

I also suggested the administration to put the white boards in all the meeting rooms and other  places like cafeteria, open hall, sitting garden. Within a week the infrastructure guy contact me  saying that the employee’s feedback is much more frequent than before. Earlier they used to send  an email to get the feedback from employee’s and wait for the revert mail. Now after the working  hours they capture the feedback from the white boards and list them very easily. Earlier employees  took days to provide their feedback because they have to write a separate mail for this. Now they  can write immediately while having a cup of tea.

This tool of visualization proves to be very useful for individuals and for the organization as well. Like  they say “small things makes big difference”.

Insight and Approach

Every one of us has drawn something after the class or on a piece of paper somewhere someway.  But I never thought that one day this drawing on white board will become an asset (visualization  tool) from which one can leverage in many ways. Like in my case my business unit. For this i was  appreciated for the best suggestion in the category of communication and skill in the Town Hall  meeting.

Visualization tool has been there always but no one thought about it for the time being but next  time i am visualizing the use of posters and pamphlet having the information about safety health  and environment at public places within the organization. And of course a white board in the open  area for open source in and out learning :)

