Reflection – Visualisation

Challenge and Selection

I have applied the visualisation tool to realise the problem on how to teach online to the higher

education students convincingly? and orated with the students to sort out the real issues and potential

solutions to the problem. The idea of doing this exercise is to facilitate the advancements in

technological innovations to support the teaching and learning process, primarily with the higher

education students. I have collected the student ideas from a group of students to come out with their

ideas, constraints, features and critical factors to prioritise their perspectives and recorded in their

stick notes. The ideas have reflected the opportunities to grow further and to extend the online

teaching with certain courses.

Application

I have invited the students by recording their views through stick notes individually and in

groups. In order to trigger the ideas, I have shown the present digital infrastructure such as computers,

mobile phones, internet connectivity and uninterrupted power supply. The present online teaching

modes and pedagogical tools and techniques have been conveyed. Individually, I spoke with the group

of students and emphasized the importance of online teaching especially during this type of

unexpected pandemic.

After collating the ideas, I selected to put up these ideas in the fish bone diagram which is one of

important tools in the seven QC tools, which is very popular in Japan and it dramatically improved the

quality of products manufactured in that country. This fish bone diagram is able to group the ideas

and classify into Man, Machine, Process, Material cause of the problem. The diagram conveys a lot

with an easy understanding of the issues with better solutions. The advantage of using this tool exhibit

all the factors which are contributing to the causes and effect on the online teaching. This diagram

creates the complete understanding of the issue with the possible causes and potential solution to

the issues identified.

In order to draw the fish bone diagram, I have assigned with individual responsibility on Man, Machine,

Process and Material associated issues and its causes. Each one has come out with their own precise

ideas for achieving the online teaching successfully. I have assigned the task with the time dead line

of 15 minutes to draw on the individual bone marked with respective category such as Man,machine,

material, and process. The I have collected their ideas and solutions to mark in the respective bone to

complete the entire fish bone diagram. After the jotted ideas, I have reassembled the points and

solutions and drawn a new diagram and shown it to them to convince their solutions to be followed

in the coming years.

Insight and Approach:

The exercise we carried out throwed a lot of insights about the issue on online teaching and it reinforce

the ideas to be followed during the exercise. The exercise provided a best platform to exchange the

ideas to improve the solutions. The fish bone diagram per se induced to get the causes of the problems

and its effect and hence its also called as “Cause and Effect diagram”. The idea collation and re

orientation has taken a new shape to finalise the solutions. Also, they highlighted the special factors

critically to go in detail to gather more details like connectivity timing, bandwidth an its cost,

availability within the family. It ultimately conveys the issue with constraints to have an effective

online teaching process. This fish bone diagram facilitates and captures the individual concerns and

sharing of ideas in this design thinking process.

