Mind Mapping

Challenge & Selection

Best tool for my job is Mind Mapping method. To understand what my colleagues and coworkers  want and need from management is my main aim. With Mind Mapping tool I can understand not just  what they say also with that tool I can understand what their subconscious’ say. I use that method  frequently via drawing .I ask my coworkers draw their dreams and after that I focus on the details. The  small tip points which we forget to understand gives us the best solutions.

Application

The most useful improvements come after problems. Think about democracy, human rights and peace.  They all are answers of some requests.

Human asset is one of the most-maybe the most- important performance determiner. So I started with  focusing what workers want and why they want them. I begin with trust factor and sincerity so rather  than observing and interviewing workers; to use coffee breaks, lunches or even dinners are better  choices. So rule #1 is always carry a pen and paper. Then along that conversations with my colleagues  I ask questions about motivation, job satisfaction, employee interrelations, organizational  belongingness and etc. these questions were sometimes general and sometimes specific.

For example I asked one of them to list his top 5 duty about his job. The result was unbelievable. His  job does not contain so complex duty portfolio. Except unplanned assignments there are 7 or 8 main  duty which he is responsible. But rather than asking “Is there any duty which you do not like doing”  with my question I got more sincere answers. After that I want my friend to draw himself most  productive in his office. And there were many good details which we need to work on.

Insight & Approach

Design thinking taught me to concentrate on what people want. So with that course I understood every  challenge need to be human-centered .I examined Human-Centered Design Toolkit from IDEO and  learned so many things. And sincerity is one of the keystone to understand what people really want.  With mind mapping we can focus on subconscious of employees and understand what they need.

In my following researches I will create my own system for approaching problems and design  challenges. And I will develop myself in mind mapping tool.

