CHALLENGE & SELECTION

The first tool I used was the tool of Visualization, or Visual Thinking, to

understand the problem. My business is to develop a commercial website for

connecting the interior designers and the engineers with the customers and to

provide service through this platform so that it helps customer to save their time.

there are Some problems faced by customers while looking for a good interior

designer and also they will be in a dilemma on which one to choose based on

budget, designs the designer's creativity etc. So to select their desired designers

and fuzz them directly with varying budgets according to their design this

platform is provided. This will increase in demand for interior designing and

increase in the number of prospect customers and designers.

APPLICATION

I start the process by letting the people know the difficulties on choosing the

right people to do their interiors. Give them a clear cut idea on how the house looks

with interiors decorated through graphical context. the first step that is need is to

understand the environment and the customer's perception towards the idea. I will

make them to come out with their own likes and dislikes, their tastes which would

help me in solving their problem. Discover, Ideate and prototype will be my

mantra. Giving the customers a graphical view will help them to know whether any

modifications are needed so as to satisfy them. “The Connected Company”. The

front-stage/back-stage approach helps to reinforce the notion that every service –

even an internal service – has customers with whom the service provider interacts

and internal processes that enable the organization to provide the service.

INSIGHT & APPROACH

Applying this tool helped me to what the customers' perceptions are. The

graphic helps to focus the problem clearly and the labors are trained with that and

that in turn will reflect in the customers' opinion . The graphic gives point of

discussion that allows them to share their perspectives. They can quickly identify

what they want and can more quickly gain new insights about the field. They can

also identify variables in the problem.

