Design Thinking for Innovation – Visualization

The challenge was to convince the heads of an organization that the new plant layout  was adequate to improve the quality of work for our employees. It seeks to change the  distribution because many of the workers are dissatisfied with the characteristics of their  work area, such as the temperature, because we are talking about an industrial plant. In  addition to this, it seeks to reduce travel times and increase security within the  organization.

The first tool I used was the tool of Visualization, or Visual Thinking since, as mentioned  in the video “Visualization tool” of the first week, it will allow us to make our idea known  in a more real way by simplifying the concept we are trying to communicate. In this way,  managers will be able to consolidate the idea and understand the reason for the change.

It was applied by means of graphics of the old and new plant distribution where  storyboards and visual scenarios were included, as well as real photos. Among the  illustrations presented to our clients, the thoughts, negative and positive, of the workers  were added through the scenarios with small conversations. Finally, the appropriate  colors and tones were used in order to convey the message of change to the public.

I received many opinions in favor of the work plan that was being applied, but also  constructive criticism. Together, we were able to develop an improved layout in order to  benefit our employees because we join the heads of the organization and invite the  workers themselves to give us their opinions regarding the proposed improvement.

In the future, I would like to use the visualization tool in the first stage of the project and  in conjunction with brainstorming with the objective that everyone in the work group  understands the vision and the continuous improvement of the project. I think I could add  a little more people to the illustrations in order to show the feelings of these people  regarding the changes we are trying to make.

