The untapped power of story telling

Storytelling Challenge & Selection Storytelling is a great tool that I use often. I work in banking industry  providing financial and customer services to vulnerable populations, developmentally disabled  individuals, senior citizens, and economically disadvantag. Many of these people are non-techy  individuals, they need to be empowered and inspiration to embrace this new banking system. I spend a  lot of time “opening people up” and finding ways to inspire them to improve their knowledge. When I  work with seniors, we share stories for different reasons. Often so happy to share stories of their lives  with me to connect and they find meaning in sharing these experiences to explain there disbelief in  science advances. With my developmentally disabled clients I share stories of my life in order to help  them visualize a state of ease that technology can bring to them, I use their feedback against the context  of my story to ascertain their goals, and sometimes we use stories to better understand their interests  and thought processes. I use this information to develop different strategies to try and find a way that  works for them to gain more independence in the areas they find lacking in ensuring personalized  financial services and ease.

I used a story of when I was robbed at a point in time, and all my valuables were stolen including my  credit card, debit card and mobile phone, as soon as the incident ended, I quickly borrowed another  mobile device, logged into my bank profile and deactivated my cards as well as restrict my account from  any further withdrawal till my stolen device was replaced. It turned out that many of the audience has  also been in these situation but didn’t realize such measure could be taken to prevent fraudulent  withdrawal

With this course, I am now prepared ahead and can think of stories that will assist me in presenting my  ideas and best illuminate them. I had no idea this would ever be considered an asset, but I am so very  grateful that it is!

