Visualization

Challenge & Selection

The first tool that I use for this challenge is the visualization tool or also known as Visual Thinking,  all of which helps me to achieve a shared understanding of a space that has a problem among a  diverse group of stakeholders before trying to identify and define possible solutions for the  problem. I use this approach often with our client segment, which are the citizens of a specific  area, which can be any type of general citizen. I have used the technique of visualizing a thrown  mask to control the problem so that people learn about the correct way to dispose of a mask all  this in order to find the points of why a single use mask throws it senseless and another to find  solutions and improvements

Application

I will begin this process by creating a Facebook page for the problem domain. To create a page I  will use any information to understand the damage we do to the environment by throwing  single-use masks on the floor. The material that I will use to create this type of information would  be Google surveys, information from web pages, interviews and a lot of information from  reliable sources to upload to the page.

With respect to the interviews, at the end of them, a general empathy map would be made to  understand the needs of the users, after that, obtain a statistic of the needs of the users,  understand why there is this uncertainty of discarding the masks anywhere. be found. From that,  upload information to the Facebook page to inform people, spread the page so that it reaches  more people and thus everyone is informed of the correct way to dispose of a single-use mask.

Insight & Approach

What I have learned by doing this exercise with the people I interviewed in general is that  although the data that the interviews give us is that there is a lot of ignorance about the subject,  about the correct way to dispose of a mask, everything they need Knowing it, I get it in statistics  and the parts that need to know, go up to the Facebook page so that they are informed out  there since in these times that we are in a pandemic it is better that the way to report is virtually  and not expose ourselves to the contagion of the virus . After that I saw that users commented  that if the information provided to them was useful. Since I discovered that aspect of knowledge  and learning that is shared between users, I knew that the page could reach more people, so in  the publications it can be incorporated so that more people can be tagged that can join the  change all this so as not to continue polluting the environment and save our planet.

