The Rise of an opportunity

Challenge and Selection.

The tool I used in my experiment is Mind Mapping. As described in the Module, “it is looking for patterns  and insights in large quantity of data one has collected during the exploration of ‘What Is’.” In my line of  work on Supply Chain Logistics,  for several years our ways of doing have remained traditional. A big chunk  of our operations model remained the same. But the company reviewed the essential concerns in our  decision processes that may have direct impact to either cost or customer satisfaction. I have gathered  enough data and see the interlaying concerns both the company and the customer may have and identified  this as the project’s common goal. With Mind Mapping tool, the team I worked with, hope to establish a  criteria as we proceed with the ‘What If’ idea generation phase as we continue to explore the possibility of  tweaking the way we do things in Logistics.

Application.

We begin by identifying the ‘What is’ phase. Really laying out all the information we have currently. The  team had to understand the present indicators we have, that affect our department’s performance  including Lead Time, Cost, and Delivery Compliance. During this part, as the module may call as “Journey  Mapping”, every detail available in all the information fields must be understood thoroughly to help pin  point the factors the causes the problem and the effect of each to the entire scope.

Soon as we have obtained commonalities, we have to continue being creative and step out of our usual  planning state of mind. This brought us to realizing a new business platform driving growth and attraction  for the new set of customers – E-Commerce. This platform suggests the availability of goods anywhere and  anytime which only means in a Supply Chain – Logistics stand point, operations must be agile and quick to  respond. And this is not impossible, as new transport models are available i.e. Motorcycles, Motorbikes, or  even customized delivery boxes attached to smaller vehicles are made, increasing their agility to deliver.  Clearly, this new Operations Model in the rise may be catering to a B2C or Supplier to Household Model,  but the creative process of Mind Mapping may suggest that such, may also be worth considering to the  way we cater now to our customers which is a B2B, Supplier to Customer business model.

Insight and Approach.

The practice of Mind Mapping allowed me to gain a new perspective to innovate the way I have always  looked at data and perhaps challenge current infrastructures.

The experiment conducted here, have been tested to prove its theoretical assumptions and ultimately  prove its concept to an ever changing business land-scape. This was done with several test and learn  approaches while backed up with data to identify where to begin the testing. Furthermore, the experiment  continues to seek new findings to present at a ‘Brainstorming’ session where collective insights from the  team and experiential learning were carefully considered

