Story Telling

1​.​User  2​.​Quotes  3​.​Meaning  4​.​conclusion

Person A

Name:  Vincenzo

Age: ​18

Profession:  Student

Location:  Hyderabad

Advantage:

“restaurant seating

capacity maybe 100-200 at

a time, or even less, but

with online ordering, you

can ​reach thousands of

people at a time​”

Disadvantage:

“Food may not be good as

it appears to be in food

ordering app.”

Great reach

Quality of

food may

differs

It helps to reach many

people at a time with

ease, but the quality

of food in the picture

may vary from the

actual food delivered

Person B

Name: Vincenzo

Age: ​34

Profession:

lecturer

Location:  Hyderabad

Advantage:

“Online ordering allows

me to order anytime,

anywhere using their

mobiles, tablets or other

handheld devices.”

Disadvantage:

“Unsuccessful  payment resulting in  delayed food  delivery”

The  convenience of

mobile ordering

Risk of payment

It can be accessed

anytime and

anywhere but may

also result in failure of

payments.

Person C

Name:  Reshma

Age:​25

Profession:

doctor

Location:  Hyderabad

Advantage:

“The food delivery service

helps me get the food

delivered at my doorstep

without me having to leave

my important work”

Disadvantage:

“Quality and quantity  of food may be  compromised due to  huge number of food  delivery requests.”

Ease of delivery

Compromise in

quality and

quantity

The food is delivered

at doorstep but cant

assure the quality and

quantity

Person D

Name: Marco

Age: ​30

Profession:

Artist

Location:  Hyderabad

Advantage:

“ I can place an order

online, take my time to

browse the menu and get

familiar with add-on deals

and offers that your

restaurant must be

offering.”

Disadvantage:

“Long waiting time for  the seated guests at  the restaurants”

Makes the

ordering  process easier

waiting time

increases for the

customers at

restaurants

Ordering food has

now become easy but

makes it difficult for

the customers waiting

at the restaurants.

