Challenge:

I was leading EPC project with deep thermomodernization including work on elevation, lighting and  radiators  replacement. This scope has enforced works like painting ceilings (after replacement old  light by less quantity LEDs lights) etc. All project assumed that works would be done during school’s  operating.

It was annoying for teachers and school staff, to did their  job during construction work progress.

My challenge was: to changed their attitude for situation, and help to understand that all situation  is change for better.

Selection:

I tried think like them, feel like them. They was afraid about children safety, parent’s opinion and  this situation made for them more work like cleaning after insides construction works. Moreover,   construction forced on school changes in schedule which made school staff's work  more difficul.

I thought that it is necessary to show them that it is change for better. I have chosen visualization-  tool which allows, to understand every stakeholders, our goal even if they don’t understand/ don’t  have knowledge about all process- which is necessary to achieve this goal. I wanted to show them  that it is our common project and they are part of it.

Application:

We have installed in every school monitor and showed with it’s help buildings visualizations. How  building will looks after works. We also displayed quantity of savings which school will achieve  because of our EPC contract.  Savings in percent and coinage. We showed consumptions for  heating and lighting before and after our project. All with visualization tool – using easy pictures,  drawing, diagrams, and graphs.

We have organized workshops to show pupils and teachers that ecology is important and  necessary and how we can care about environment In our homes, school and work.  We used  films, drawings and quizes. After this they could better understand how important is our work and  why we are changing some things in their buildings.

Insight & Approach:

This story have learned me that stakeholder’s attitude to project depends on their project  understating and that different sites can see things in different way. Second thing which I have  learned it was how easy we can find common point of view and how useful is such simple tool like  visualization. How some pictures can change everything. Very important is to give all stakeholders  sense that we are doing something together, that it is our common projects and we are thinking  about their needs.

Since I have discovered that, I would start in my future projects using tools- like visualization- to  show every stakeholders what exactly is our project  about. Show them what is our goal. How works  all process, why we do things in such way and what it is mean to stakeholders. I would start from  thinking about stakeholders needs.

