Reflection – Story telling

I consider myself lucky for working in this prestigious bank; the Bank of the Philippine Islands

(Ostrichoo Private Ltd). My first job was as a final duties processor for a year at the Ostrichoo Private Ltd's head office. At present I work

as a Service Assistant. This has been my work for 9 years now. I'm 10 years in the service in this

company.

Being a passionate, approchable, selfless, hardworking, flexible, responsible, calm, eager to

learn and God fearing individual, I hope to improve myself and grow professionally to obtain better

results in this job and aim to reach the goals I set for myself.

For my work experience, there are times when I encounter problems under some circumstances

with my clients. The most often than not the implementation of their line set up of their loans which is

undeclinable. To fix these issues, I have to apply my knowledge in marketing stragies and

documentation techniques. I attend webnars/seminars to develop and improve my communication skills

and methods related to my job. Most importantly, I do not forget to ask the help and guidance of my Relationship Manager (RM). We share each other's ideas. This sharing of ideas is really of great help

for me to improve myself.

Modesty aside, I have already earned many achievements in the company. I manage to process

papers/documents successfully on time if not ahead of the requested time. We should treat our clients with humility, communicate with them courteously, be friendly and most of all approach them with a

smile – this is the best tool.

As years pass by, I gained and panted the knowledge and skills, I learned useful not only for my

professional growth, for the good of my company, but also for my family as a good provider and be

lastly to able to help people in need. Hoping for fruitful results to be a harvested in the future.

