My interested Design Thinking Tools is Learning Launch

Challenge

I am a member of Engineering/Support team of an IT based company. My challenge is to work on some new IOT ideas and solu�ons.

As this is the Digital Age, we were/are working on some IOT projects, but it seems that it is more  useful for young genera�on who are more involved with mobile apps, so this is a long way to convert  knowledge to revenue.

My challenge was/is to create user friendly IOT products that can be easy to use. These projects  include both IT and marke�ng team and the �me line for it should be 6 months by max.

Selection

Our team have decided to use the learning launch tool. Because of working with some group of  people in diﬀerent ages, we have gone through several design thinking ac�vi�es to come up with a  go-to-market prototype, which will help us to improve our solu�ons and products.

Application

Our ﬁrst launch, we focused on providing a local network applica�on, which installed on a tablet or cell  phone directly by our team. Our focus was to make sure this is a user friendly applica�on and product, so both young and old group of people can use it and their feedback was important to us.  This process helped us understand our market as well and some debugging of the hardware and  so�ware. A�er a lengthy observa�on on the customers, we realized that we should have focused on  more comfortable op�ons. Second phase will be uploading the so�ware on the Internet and let people to install it and we just do  the customer suppor�ng.

Insight

By using the learning tool, we designed and tested our solu�ons as well as improved our applica�on and  product to meet customer’s requirements. So our IOT solu�ons, will focus on a more reliable, user friendly and simple product and a pa�ent support team.

Approach

The learning launch is the excellent and useful tool for our solu�ons. We s�ll need to review the insight  gained from our launches and get our lessons for future designs.

