The film has grossed over $ 87 million and received mixed reviews from critics , who praised Washington 's performance and the action sequences , but disliked the pacing and number of subplots. Former marine and intelligence operative Robert McCall ( Denzel Washington ) now lives in a diverse apartment complex in urban Massachusetts , working as a Lyft driver and helping the less fortunate with the help from his friend , Susan Plummer ( Melissa Leo ) .
Robert McCall is an intelligence operative in the film The Equalizer 2 .