However, the collegial system will be maintained, so that there are always at least three people involved in the case handling at the Complaints Board. The collegial system is based on a main principle that several heads think better than one, and that perspectives are softened and improved in the dialogue between several.
Kollegiala skipanin verður tó varðveitt, soleiðis at tað altíð eru minst trý fólk við undir málsviðgerini hjá Kærustovninum. Kollegiala skipanin byggir á eina meginreglu um, at fleiri heilar hugsa betur enn ein, og at sjónarmið verða mýkt til og betrað í kjaki millum fleiri.