Poor packaging, DOA

I ordered one of these which had a couple of cracks in the plastic housing due to poor packaging but the mechanic advised it was minor and to get it installed anyway. It had a defective diode in it - flattened the car battery completely overnight. It took 2 weeks and $400 for my mechanic to trace the fault. I ordered a replacement, which arrived with the electrical connector broken off completely, and some more cracks in the plastic housing. The packing is totally inadequate - arrived with no shipping box, just the retail box and zero padding. I returned the 2nd one, bought a unit locally for $300 and paid another $300 to get it fitted.

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