The box was in horrible condition I was concerned the item may be damaged

I purchased this as a new item, when this arrived I was surprised to see it was shipped and delivered in the actual manufacturer box with just a shipping label. The box was in horrible condition I was concerned the item may be damaged. Holes in and all over the box. See photos. After opening the box and examining the foot bath it looks like it may have been a returned item. The bag it was it was just wrapped around the bath and was all wrinkled like it had been opened before, the cord had been unwrapped before and carelessly wrapped with twist tie. The sticky panel cover was just stuck on the top of machine. This does not appear to be brand new. That is highly disappointing since I paid new item price!!! I washed the bath out really well before using to try it out. It appears to be working fine. It keeps and heats the water very well. If you have larger than average feet not much room to utilize the rollers to their full potential. My husband uses it and can only place his feet in the bath not using the rollers. He wears size 13. The only difference between this bath and one that I paid much less for is the size and ability to keep the water heated. I’m disappointed in my experience with this. I will be attempting to contact seller.

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