3 months of use - completely broken

Zippers all became unuseable. the bag now sags almost down to the wheel because the strap wont hold tight. the zippers dont close and are stuck. The bag just sits open. I cant use it for my belongings because they may fall out. I could put gum in it or maybe a snack...nothing of value. I am largely in one location and rarely travel....the bag had light use.

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