Defective Device

Real excited to find this......Great advertising.....Ordered for use with my android phone....Received, downloaded App, set up according to instructions and didn't work.....System would light up but phone would not recognize.....Scheduled a time to talk to the Company representative.....He checked the phone and said it has the correct up to date operating system for use with the product....Said cable most likely defective and sent me a new cable....Tried with new cable and still does not work......Have wasted about two hours trying to use this and am returning for full refund......

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