Good Customer Service

This bracelet is so pretty. I ordered mine in Gold but they sent me a silver. I emailed Pavoi directly about this issue. While waiting for their response, I wore the silver for a day because it was so pretty but unfortunately it broke. So I emailed the company Pavoi about it and Kelly responded to me the next day and gave me a choice of refund or replacement for free. I chose replacement because it was so pretty not to have. And Kelly set that order up right away. I would recommend this bracelet to anyone who likes dainty looks. If something is wrong dont hesitate to email Pavoi directly.

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