Did not work properly with Pit Boss Austin XL

I ordered one of these motors for my Austin XL. After installing it and plugging my smoker back in, the auger started turning immediately without even pressing the power button on the front panel. Yes, the motor was plugged in correctly. I messaged the company and offered to send a replacement (thank you), but I asked if the replacement would do the same thing...was this motor truly compatible with the Austin XL. If it wasn’t then I’d rather just have a refund. The company wrote back and said they’d just send a refund, and didn’t actually answer the question as to whether this particular motor worked properly with the Austin XL or if I just got a dud. Pretty disappointed. Will have to find another motor and hope it works. OEM motors are almost 3x the cost.

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