The knobs to control product are hot to touch.

I bought this for my tiny apartment as I do not have a range to cook on. I followed the instructions for first time use and was able to sauté some chicken that had already been cooked. My biggest concern and complaint about this hot plate is that the temperature control and on/off knobs get VERY hot to touch. That being said, water that I had in a small pot did not even reach a simmer when I attempted to boil it. The water was hot enough to cook some small ravioli; but it took quite a while. Overall, I am disappointed with the hot plate and would not recommend at this time.

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