Terrible sound quality

I love how they're made. Very light, flexible. You will need to be careful with the charger port cover, not well placed. But the sound quality is TERRIBLE. I I have a Samsung S9 and I usually get a Samsung bluetooth but I did like how the U Flex is made, I've broken it twice because the earbud cords hang too long on me. Thought these would be a good replacement since Samsungs come with AKG headsets now but I can't stand the sound and it randomly disconnects. I just got them yesterday and I've already ordered a samsung headphone and started a return process.

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