Too Many Design Flaws

The 2 round feet that slide the trays back and forth hang so low from the top tray that they get stuck on the pods in the tray below preventing both trays from sliding open or closed. Neither tray has a handle or knob to help slide them back and forth and you have to dig your fingers in between the metal to pull them out. If your trays are full of pods and you want to take a tray completely out, the pods all the way in the back latch onto a lip that is on the inside front of the frame, preventing the tray from moving any further. I went ahead and chopped off the round feet on trays and installed knobs on the front. The manufacturer needs to take this back to the design stage.

###

