Keyboard keys failed. Going to have to dismantle and put in a new keyboard

I don't know if it's the steelseries keyboard or if I have a defective model, but various keys have stopped working or work only sometimes. Even as I am typing this review I have to copy/paste every 'L' character I use because pressing the keyboard simply doesn't work. I am very disappointed in this laptop. I guess I've learned my lesson for wanting gaming AND portability, it's just not feasible at this price point so they must have cut costs when it comes to the keyboard.

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