Easy, wonderful tasting.....when it works

I love expresso. I had a Nespresso machine for years before it gave out. This one stopped puncturing the pods 6 months in. I have called a few times to have this taken care of. The first time was to DeLonghi who says I need to contact Nespresso. When I contacted Nespresso the first lady said her computer froze and I need to call back. I called back and have been on hold for 10 minutes. Totally not impressed.

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