Feel slighted by seller

Received product today and when opening the box noticed everything was just thrown in, no plastic bags or ties for the cords. Automatic red flag as I bought a "new" product. Decided to try them anyway changed out ear cups with some of my own and paired easily however had audio only in one ear. Not sure if I just received a resell or refurbished unit but either way I believe the sound was decent from the one earbud working. Wish I had a working product but return and refund started already. Probably will try a different product as I feel slighted by the seller.

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