Amazon Fulfillment Disappointment

Rating refers to time Amazon takes to ship a "Sold and Fulfilled by Amazon" in-stock item once order is placed; 3 days for std & 5 for free shipping. Non-Amazon experience is same day to 2 max, typically 1. Also, it is not apparent how to contact an Amazon rep to check status or discuss a concern, unlike non-Amazon purchases. Will take this into account when making future purchasing decisions.

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