Great sound but no volume control.shipping sucks

I would like to suggest that they need to aware that the way the product was shipped. It arrived timely when box was open the earbuds were out of it's own box it was ship with one bubble wrap. Since the earbuds were not in it's own box. I was surprised it worked. The sound quality is great. There is no way of making the sound go down lower. I turn my volume on my phone, but the sound is still too loud. Also, you have to wear both headset. The left side bud does not work without the right being on the other side.

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