Falsly advertised

Very hard to install! This product had the Prime eligible logo on the order page but after I paid, the delivery date changed to 9 days. So I called Amazon the next day to have the order canceled so I could order another to arrive before Christmas. This was 6 days before the holiday. The representative said the two day delivery is from the day it ships from the store. Then she said she couldn’t cancel it because the order had already been processed. That evening I received an email saying the product had shipped. I have a prime membership and the only reason I have it is to get 2 day delivery on eligible products. I realize some products cant be eligible for two day delivery but I feel this product was falsly advertised and I will be canceling my membership now.

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