Might be good for some, but I regret buying this

I know other people love this phone, so keep in mind my experience could have been a fluke. I've had this phone since July, and today after a software update, the touch screen completely stopped working. Absolutely nothing helped, and now I have to buy a new phone. Also, I have issues with Samsung support for this phone. It seems like it's one of the few models they never list when emailing their support.

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