Returning .... It didn’t charge!

This is my first return of a product. It didn’t charge after 7 hours plugged in to a working outlet. The red light was on during charging but when the light finally turned off, the on button was pressed (a silicone-like push button). Could hear it click on but didn’t turn on at all! So putting it back in the very nice box with the handle and returning it. Disappointed but, hey, it happens!

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