Eye cup fell off!

I have to say that i'm very disappointed. I've read multiple reviews on this set of bino's on Amazon and other forums and youtube videos. I didn't want to spend over $100, but i said I owe it to myself to make the plunge as it's not Vortex, but decent enough to get the job done. the first time out with them i was so impressed with the clarity and the ease of use. The second time out, i noticed the eye cup on the right side was not twisting up and down as smooth as the left. I thought for sure there was some particles in there so i blew them out with air can that i use on my keyboard at home. Nothing was impeding the cup from twisting. I twisted both cups back down and placed the cap on them to store in my scent away bag. The next day i opened bag, put my bino harness on and head out to my spot. When i got settled in, I took the cap off and with the cap, the eye cup fell to the ground!! I noticed that there's like three tiny screws (plunger screws?) missing. How does this happen? i wrote to Celestron literally 5 minutes ago and pending their reply since Amazon said they cannot cover this issue and deferred me to the manufacturer. I should've just spent the extra money and bought a name brand Vortex or Nikon. I'll repost when i hear back from Celestron. Buyer beware!

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