Product has yet to be delivered!

This item was ordered on 10 April 2019. This item has not been delivered as of this date - 30 April 2019. I have been charged for this item, including the tax. This is the second order I have made in the last two months that has not been delivered as of this date - 30 April 2019; despite email communications. The very least Amazon can do is either ensure the shipment of the items or issue a full refund by 15 May 2019!

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