Love it...after a disappointing start

I got this as a gift for my friends baby and was helping them set it up. We had trouble connecting to the wifi connection and left a message on their customer care line. I got a call back from their head of sales following up on that. He was very understanding, and explained how I need to connect to a different wifi network in the house, and that it helps if initial setup is done near the internet router. That actually worked - he walked us through the blinking lights, app setup etc which took a few minutes. After the setup was done, we plugged it into a power outlet near the crib. Now it's working fine and is quite helpful. It looks good and the app looks cute. So far it's been recording the baby’s sleep quite well, and my friends like the breathing chart showing how his breathing is. There is also a little button for the video which lets them see the baby clearly even when the lights are off. The power cord could be slightly longer.

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