Good case, bad customer service

The case was great and I loved it and worked really well for me! I had it for 9.5 months before it started cracking when I would open it to use the keyboard. At which point I emailed the company to let them know the case was cracking and I hadn’t even owned it for a full year. Though the company did reply to me, they didn’t bother to clarify which case I was using but sent me a coupon code for a completely different case. A couple weeks later (month 10) the case completely broke in half, I emailed the company again explaining what happened and included the model and specific case. No reply. It was a great case and still even worked while being broken into two pieces. But the customer service absolutely sucks.

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