Braun Customer Service is not your Friend Bought in October...Burned up in January

Bought in October...Burned up in January. The blender worked great....until it didn't. It was used once a day from October to January. Each morning, I made a Rocket-Fuel Latte. No ice, no nuts, nothing dense. One morning, it began to make funny noises, the blender slowed down, and as I turned it off, it began to smoke and produce a very odd smell. Braun customer service seems to be set up to deny claims. I still don't have a new blender-- they only want to give me the bottom part, but the things that turn the blades are locked up, too. Still in limbo using a cheap blender from WalMart.

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