No customer service

The tool came to the house bent. I called the owner, who informed me I would need to contact Amazon, file a claim and send the product back to them. I asked to just have another tool shipped from him to me and he replied that Amazon had all of the tools. If I were the owner I’d make darn sure the customer was taken care of and not put it on Amazon. It’s a needed tool for those who refill butane lighters but the customer service stinks.

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