Hard gasket not soft

Overall I have this 4 stars. I was super excited to get my echo off my kitchen counter. The "soft" gasket is not soft, it took several tries to get it out. After pulling and wiggling I was able to remove it to change the direction. The first time I tried to the gasket back in it buckled. You will need to push it all the way in so the gasket does not buckle. Overall I like the product and I am glad,I made ghe purchase.

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