Good customer service

Update 2 months after: quality is still not good. Tip broke in the same exact way as the first case. The case does not protect the kindle. The case is very cute, exactly as the picture. But quality is not as expected. It’s been not even 2 weeks that I have the case and somehow a little piece broke. I just use my kindle in my bed, can’t recall I’ve ever dropped... even if I had, I have carpet in my room, so this should not have happened. Update: customer service is great. They replaced my case. Hope this will last :)

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