Uneven toasting and power too high

DO NOT BUY! My photo shows a setting of 2.5 out of a max 7 power and look how crunchy the bagel is. It tastes burnt. Notice the uneven roasting as each bagel half has one side very white. The power is also very high. We burn our bread toast on anything higher than 3.5 out of 7 and bagels burn anything higher than 2.5. What this also does is it just toasts the outside and the heat doesnt penetrate the entire bagel or bread piece so when you put butter on it, the butter barely melts. I have to choose between eating a warm bagel with solid butter, or a cold bagel with melted butter. I chose option 3: getting a new toaster. I wouldn't even consider donating this toaster to Goodwill.

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