Quality control for the pieces was not good. No customer service response from company either.

The positive is that it looks great (we stained the outer bit of the wood to be a bit darker) and works for our purposes. However, I am just not happy with the QC for this product. One of the long panels was cut with two female ends rather than a male and female as the other 3 sides were, so it wouldn't go together securely. The thing was very heavy and I was not about to attempt to find a box to put it in to return (as the box it came in had to be completely destroyed to get this out as they had taped and stapled all the pieces to the inside of the box) so we just put that corner in the back and used some extra long deck screws to try to pull them together as best we could. I emailed Suncast and have yet to hear a response after over 2 months so that was not a mark in their favor either. We went with a different company for the second deck box we needed for by our pool instead of getting the same one (this one) we got for the deck because of this.

###

