I like the bag but it seems the quality has changed ...

I purchased a new bag to replace my old one of this same bag in September. On a recent trip the zipper to the laptop compartment jumped the teeth and there seems to be no way to get the zipper working again. The last bag eventually developed tears but that was after 5 years or so. I can't use this new bag less than 3 months in. I like the bag but it seems the quality has changed since my first purchase.

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