Very Prompt and Professional Customer Service

Product was just as described. The handle edges are not smoothed down so it can feel a little uncomfortable when pouring from a full Press. My Press had a issue with the steel rod and screw breaking where it holds the filters on. I sent an email to the company and within 10 minutes had a response and they resolved my problem no questions asked. Very prompt and professional customer service. Even though I had an issue I would still recommend this company and product.

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