Great customer service

The design of the fan is great. 3 speeds. Easy to operate and not only can you wear it around your neck you can use it as a small desk fan. However, after a few weeks one fan stopped working. I tried a few things but couldn't get it to work. I emailed the company and within 2 days I was given a full refund. So, in my opinion, if you're on the fence about buying these there's some peace of mind that the company will do the right thing if you are not satisfied. I used my refund to by another pair.

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