and they are fine. See photo below where the arch on left ...

This pair was defective in the sole, one being much higher than the other, resulting in an uncomfortable fit. Because of a family trip in August, I was not able to wear them until Aug. 31st and discovered the defect. I have an identical pair, purchased last year, and they are fine. See photo below where the arch on left shoe is thicker than the right. As you can see, they are brand new. I would like to exchange them for another pair. Can you please help me with this return? Thank you for your consideration.

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