Shipping damage and annoying return process

Box was busted and shelf was damaged. The return process is a hassle. It’s a shame that it was damaged in shipping, because I needed it ASAP and now I will have to wait until they receive my return before they’ll issue a refund or exchange. That said, it was very nice quality and I will be ordering it again. If this one is in terrible condition obviously from shipping, I will have to find one that ISN’T shipped by UPS.

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