Out of set of two, one was totally defective

I purchased a double pack of Tombow correction tape. I was so excited to get them because I have seen my doctor use them many times and they are so convenient and time-saving. When I opened the pack the first one wouldn't work at all. The tape just came out and hung loose. The second one works, but the white correction tape looks sporadic when it first comes out. You have to run it over twice.

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