Is it meant to do this?

It's all very nice, but it consistently toasts the top 1/4 of the bread/bagel/whatever at twice the darkness of the remaining 3/4. Even when putting uneven thickness items, like a hand sliced bagel, with the thinnest portion at the top to keep it furthest from the horizontal heating element, that thinner portion still gets over-toasted. I believe I have received either a defective unit, or it is a defective/inadequate design at a good price. Not a rare find today anymore.

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