Color looked good. Unfortunately

Was excited to open the Dark Green Half Umbrella today when I received it because it was going to be a sun/rain cover for our outdoor griddle for when we are grilling on it. Color looked good. Unfortunately, upon opening the box, I found a rod that was completely snapped off, the crank casing had some stress areas and the sticker on the crank was damaged and falling off... I couldn't even bother trying to open it up to see the fabric or make a comment on that. I contacted the company directly as requesting on the paper insert so we'll see how the customer service is... One star for now... Maybe more later?

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