Defective, and too big

Unfortunately this product didn’t work at all for us. Firstly, it was too big for our small dog, even though the description says this was designed for small dogs. (We have a pug/french bulldog mix, so she’s on the thicker side of small.) We could have worked with the size, but it was pretty much broken from the get go. Not sure if we got a defective product, but after the batteries ran down once the receiver wouldn’t recharge. Either the charger or receiver was broken, maybe both. We couldn’t get the receiver to sync with the remote, every time we pressed the reset button as instructed the receiver wouldn’t beep, and it didn’t seem to be able to charge. This was kind of an expensive product and was highly reviewed, so we are pretty disappointed. We will be returning it.

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