Disappointed.

I was very excited to try this since all of the other reviews were so positive. However, upon receiving it, even though the package was not damaged, the whole product was dry and I was unable to use any of it. Customer service has been great so far though. Shipping was quick and the return process went smoothly so I gave a mid range rating. I am excited to use the product some time in the future, but I am disappointed in the quality control of the item I received.

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