Good value for alternative charger, excessive heat issues, outstanding customer service.

The charger looks almost identical to the Apple oem charger. It operates effectively at a fraction of the cost of a branded charger. My only concern is that the charger itself seems to run much hotter that I expected. I don’t know how that will bode for longevity. But in the few weeks I have had it it has performed perfectly. The braided cable is a nice Aug 5th, 2019- update. The heat of the charger has become a greater problem than I had hoped. The brick heats up to the point that it is untouchable. I have to assume that this cannot be sustainable for daily use. Cannot recommend this project any longer. August 7, 2019 Update: I contacted Amazon regarding the heat problem and because I was past 30days post order, they referred me to the vendor. Fair enough and no surprise. I contacted the vendor not expecting an easy resolve to my problem. Surprisingly, I received an email from them less than 24hrs after I sent my query. Astoundingly, the reply was a clear apology for my experience and a full refund for my troubles. Amazon confirmed the credit to my credit card the next day. The vendor’s response was refreshing. No waiting for me to ship the charger back at my cost, just a quick and easy refund and kind note apologizing. I would not hesitate at recommending this vendor, period.

###

