More than Disappointed...

Received Feb 2018 - Excellent bag, very sturdy however, the description states 3 insulated compartments inside.... none of the compartments are insulated. That is one of the main reasons I purchased this bag. Very disappointed! Update May 2018.... approximately one month after purchasing this bag one of the clasps that attach it to a stroller broke. Instead of just returning it I contacted the seller to ask how to replace it since I really do love it. However, they never responded to my emails. I am more than disappointed!! This bag states “Lifetime guarantee”!!!! It’s a shame that such a good product has to get an awful review due to bad customer support.

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