Good shoe but my husband was in a lot of pain after wearing these

My husband is a huge fan of these shoes mainly because of the comfort. He works about 10-12 hours a day so he needs shoes that are very comfy he has been using reports for about 4 years now and this is the first time that we bought them online. Ever since he started wearing this particular shoe he started having really bad back pain neck pain is overall he was in more pain. He also had knee pain just overall pain in the butt. It could be that maybe the style of the shoe is different than what he normally buys and I completely get that but he had to stop wearing these because he was in a lot of pain. We ended up just buying the same style of rockport's that he normally wears but we had to go to the store and buy it we went to Nordstrom's Rack where they usually carry it he's happier than.

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