Useful tips, needs good editing

The book has a lot of content. From presentations skills, to how to communicate to our customers, to how to delegate to other. It gives good high-level overview of each element of business communication. It gives a good overview of each facet of communication and provides practical tips. The layout is useful and some of the examples provided support the presented suggestions. The book needs a good editing. 1) Less is more. Because the book touches on some many different forms of communication, it doesn't really gets deep into each form. Which is a shame. If some sections where left out, other sections could be explored more deeper. 2) In ever chapter, it's been mentioned that the author works for a training company. This is becoming annoying as it feels you're reading a brochure. It diminishes the book. 3) Some paragraphs are repeated as highlight sections. Word for word. Which means some text is listed double.

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