... 2 stars is because the customer service person was nice. Although he couldn't solve the problem that the ...

The only reason I gave it 2 stars is because the customer service person was nice. Although he couldn't solve the problem that the machine didn't work at all. The wheel and the pinch plate were too close together, the balls couldn't get through and jammed and stopped the wheel. Didn't work at all...not one pitch. Hopefully it was just a one off thing. Bummer.

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