Buyer Beware - Warranty Nightmare

I don't normally write these reviews because Amazon either does an awesome job of correcting (which is what happened here) or the company itself does. However, in this case I don't want ANYONE to have to go through the same experience I did. I bought this mouse April of 2018. In January 2019 the left mouse button stopped working / sticking. No problem I'll just email warranty and get a new mouse. Ya, I can get a new mouse after I destroy it and send it back to them. Proof of purchase wasn't enough apparently either. They wouldn't send me the shipping label until I sent them the picture of the "kill". See example photo. This makes no sense I've told you the mouse is broken, you are sending me a label to ship it back to you. Why do I have to be without a mouse for a week or more because your product failed? More over what a waste of materials. Overall, I was willing to give this company a try because of other reviews I had read online about the product but with a warranty policy such as this I cannot support them. This is not how you treat customers and try to grow a business.

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