Cushion is not firm enough

Very disappointed in this chair. It is very handsome. It seems to be goid quality vinyl. But the cushion has zero firmness. Sinks way down in the center making it very uncomfortable and difficult to get out of. If I had no back & knee issues it would be an okay chair. I tried their chair for tall heavy people thinking it may be firmer. The cushion is firmer but the chair massive and hard to position for me. This armless reception chair is a perfect fit except for the cushion.

###

