Item not as described

I ordered this new for my daughter and when I received it the package had missing items. The instax hello kitty film was not in box and the lanyard was not in box. The camera itself has not been used as I need to go buy film first. It also appears to not be new which is disappointing because I could have purchased a used one for less. Amazon was kind enough to help and refund a small amount to cover the cost of buying the film. I'm sure the camera will work great and my daughter will love it just disappointed with the package itself.

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