Product delivered damaged

I picked this couch because it is easy to assemble and it's lightweight compared to other couches. I am a Realtor and purchased this couch to use as a staging piece. I love the color, it's a medium gray color, not as dark as the picture shows. I gave this couch 2 stars because it came damaged. The arm on the right side of the couch was falling off (the piece covered with fabric that is on the front of the arm when looking at the couch), the pegs that are supposed to line up in the wood to hold it together were sinking into the wood piece and the wood was cracked. It was dangling since the pegs could not hold it together. I bought wood glue and I'm currently trying to clamp the piece to get it to bond and hold. I would have given this couch 5 stars had I not had this damage issue. It's actually a comfortable couch to sit on and it works well in a smaller space.

###

