They sent me a damaged bag

I bought this bag for traveling and probably some hiking if I get to it. Overall, not a bad bag. I was able to fit most of my stuff in it, lots of space. The only issue I have had so far is when I opened the rain cover pocket to pull out the rain cover to test it out, it came all the way out. Meaning that the end cord was not attached to anything, so they likely sent me a damaged bag.

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