I loved it at first, until....

By accident (after only having it a couple of weeks), I sat my kettle on a hot surface without water in it. The bottom popped out and will no longer sit flat, and can no longer be used. I don't know enough about tea kettles to know if this would happen to any kettle, if it's defective, or of poor quality. Just be aware. I contacted the seller (Ken) and he offered a replacement. Nothing came. I contacted him a second time and still nothing. Very disappointed in the product and customer service.

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