There is a built in turn off after 10 minutes if you are asleep or your head is still

There is a built in turn off after 10 minutes if you are asleep or your head is still. This cannot be overridden by a current firmware update etc. They turn off with a loud beep. Since I use these to sleep for travel and in general when the outside world is loud, this is a major deal breaker. The ANC is state of the art and better than the QC 35s in my opinion. No word from Bose after multiple phone calls. What a waste of energy trying to figure this out.

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