Useless and difficult to use

I received this product without any instructions. I just got an unlabeled black box with the keychain inside. I didn’t use it for a couple months because I couldn’t figure out what to do with it. I finally found where to download the app but it kept unpairing itself which would make my phone beep and a weird message would flash across my phone. Last straw came less than 24 hours later when the screw that connects the leather loop came undone and it came off the clip. This product has been a big headache and is now completely useless.

###

