the video on the website was old and the inside of the printer didn't look like mine at all

I was able to unclog my printer nozzles using this, but no thanks to the included directions. The directions suggested I go to the website to view a video, but the website address was nowhere on the packaging or on the instructions. The instructions were poorly written.Also, the video on the website was old and the inside of the printer didn't look like mine at all. You also have to look around on the internet to find how to open the area that contains the print cartridges.

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