Mine arrived used and defective.

So my experience seems to be much different than everyone else. When I got my toaster I immediately notice two things. One, it had some scuffs on it and it also was missing the blue protective wrap that should have been on it. The only reason I knew it was wrapped at one time was that there was pieces of the wrap stuck in the cracks. This leads me to believe that someone else owned this toaster and returned it to the seller. I decided to just keep it as it was a cheap toaster and I didn't want to send it back. Well, I found out why someone returned the item in the first place. The heating elements on the inside of both slots did not work. They would only toast one side. Before I realized this I tried using the bagel setting. That only burnt the outside and did not toast the inside. Isn't that the whole purpose of a bagel setting? To toast the inside and not the outside? I understand that even the best products can turn out to lemons from time to time but I feel like this company knowingly tried to deceive me by selling me a used defective toaster. I really hope they learn there lesson here and do not try to deceive anyone else but I have a feeling that the same toaster will be shipped to some other poor person.

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