missing shoulder strap on otherwise good bag

i never written a review for a product given all the other reviews that mirrored my own impressions but this one needed some feedback for the manufacturer. this portfolio appears to be well made with tough and thick polyester and large zippers. the main issue for me is the shoulder strap was missing and the replacement portfolio amazon sent was also was missing the same strap. i will keep the replacement even though it's missing the strap and harvest a strap from one of my other bags, only because it's seems to be otherwise worth keeping at the $20 price paid.

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