Broke within 1 year

I am a high school student, and while I have a lot of materials in my backpack, it was well taken care of and not abused. That being said, the strap has ripped off at the top on the right shoulder, after 1 year, which is ridiculous considering my many cheaper backpacks have lasted way longer. They are not as spacious as they seem, but that is just the style. Other north face backpacks I have not heard of problems with, but this particular one has not lived up to the standards that I expected from North Face.

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