Unhappy ☹️ does nothing to my hair

I had tried this shampoo while visiting my cousin, I remember how amazing it left my hair. I only had to use a quarter size of conditioner on my long hair and it left it soft and untangled. So this is why I decided to purchase, but ... I’ve used the shampoo and conditioner twice and I don’t feel the same results. I don’t think these are the real thing. For the conditioner I need to use a handful to untangle my hair and at the end my hair doesn’t not feel soft.

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