Customer service is HORRIBLE!

Technical is everything when I buy electronics. I just purchased the printer and the set up it not as easy as it seems (at least not for me). I have been trying to talk to someone in tech support for two hours but I keep getting referred to online support. Online provides more literature to read through to get the problem solved. I will return this product and go back to Canon. They gave me great tech support and the agents are American so there are no language barriers to frustrate and prolong the process.

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