Leaking when it came in

The product was leaking when i got it and when I picked it up I felt the cap was loose. I don't think the caps were tighten before packaged and that caused some of the liquid to come out. I don't know if it was tilted when it was shipped, but the box got wet in some places close to the lid of the bottles. Also there was enough time for some of them to dry and cause crystals to form. The product itself seemed good though, just the packaging and shipping was a little troublesome.

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