Sad - completely failed to protect our skin?

I’m not sure if the bottle we got was a lemon but this sunscreen didn’t protect our skin at all!!! Beware and try out before relying on it! We tried it twice, on different people and on different days and both times our skin turned red and burned within 10-15 minutes out in the sun. Luckily we noticed before completely hurting our skin. We applied just like our other non-chemical sunscreen which protected us well so this is not a user error. Very frustrating! Especially since we had bought it for our long vacation and thus ended up in Europe without a functioning non-chemical sunscreen. And now the return window is closed... I really wanted to like this sunscreen. The consistency is just a little bit thinner than the brands we usually use.

###

