Reservoir not removable

This pitcher looks good...but the problem is the you can not remove the reservoir for cleaning purposes and also it has only a sticker to use when you have to change the filter...in not like the other ones that the red light let you know when u need to change it.... I didnt use yet..i asked for a refund they told me is not refundable but they did an exception and they refunded me the money..the only thing is they told me that i dont have to return the pitcher...they told me to use it...dispose it...or donate.

###

