Hurts ears

I had a different pair of over the ear earphones and they were comfy. After a while these hurt the tops of my ears. The noise cancellation seems good as I have to pull one off to hear people talking to me. The bluetooth pairs well but starts off SUPER LOUD so each time I have to remember to turn it down before playing anything. Took me a little bit to figure out how to charge them (charger not included) and I mostly listened with the cord for the first while. I don't know how long the battery lasts as I haven't timed it but it seems okay.

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