Poor Quality Pods

I had purchased these pods many times previous with no issues. The last order had issues with the pods breaching the seal and having the grounds inside get into the coffee cup and mess up the maker. I returned the last order, and it was replaced with items that have the same issue. I have no problems with any other brand or even with any other flavor of the same brand as these. Now, this item is showing that it is not eligible for return. I am bewildered as to why I cannot return this defective pods for full credit.

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