Prompt Customer Service Due to Defective Part

UPDATED REVIEW: After sharing my original review, I received a prompt and thoughtful message from the seller, who apologized and offered me a full refund and free replacement parts for the defective wooden dowels. I appreciate his responsiveness and willingness to try and make things right. I remain concerned that the part broke in the first place, however, as it put my child and potentially others at risk of serious injury. If you want to use this set, I recommend approaching with caution, and communicating with the seller immediately regarding any concerns. ORIGINAL REVIEW: As big fans of the show American Ninja Warrior, my kids were eager to try out this course. After only the third use, one of the wooden swinging bars cracked and broke, causing my daughter to fall several feet and land on her head. She weighs about 60 pounds, well under the weight limit for this product, so I have to conclude that this set was defective. I will be returning it and am going to insist upon a full refund. Not worth the risk for a poorly made, unsafe product. Extremely disappointed.

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