Purchase from the manufacturer

I ordered this item a few months ago but never had the opportunity to test it right away, and when I did, I discovered that I'd ended up with a defective one. There is no infrared signal transmitting from the device, and no amount of troubleshooting is fixing the problem. Because of their 30-day return policy, the seller would not cooperate in exchanging or allowing me to return the remote and was instructed to contact the manufacturer myself. While I certainly understand that it's policy, I can't say I'm not disappointed. My advice? If this is the remote you want, buy directly from the manufacturer who will cooperate with you should a faulty item be sent your way as opposed to a third-party seller. Setup IS easy and it works fine for simple shutter release, as I've used these remotes in the past, but you do get what you pay for. They're cheap and have a high chance of being defective, so that's also important to keep in mind.

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