Horrible smoker but great slow cooker

This thing is a great slow cooker. Purchased in November and have used about 10 times in 5 months. No matter what I do I cannot get this thing to smoke. I have tried different chips soaked in water and just dry. Sawdust seems to work the best but unless you add a tablespoon every 15 minutes you cannot get Smoke. I have read that the newer model has a smaller container for your chips and is too far above the burner. I have tried raising the burner and bending the basket down closer to the burner nothing works. 5 months in and I'm about to put on the curb with a sign that says free slow cooker

###

