Unfortunately, this item failed. Purchased on September 4 ...

Unfortunately, this item failed. Purchased on September 4, died on 11/10. What else is there to say? Well, when the company heard I had this issue they immediately contacted me to offer help. They offered to replace the unit without discussion. I had already replaced the unit so I asked for a refund and they complied without hesitation. This is a classy outfit!

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