Used and useless remote.

I have purchased this product in the past and it worked fine. It is not particularly sturdy nor durable (keep in mind I have three daughters) but I would have given it four stars over all. This time I received a useless remote, clearly used and tossed around, showing numerous scratches and some minor wear in the keys. For the price I paid I would not mind keeping it but I could not even open the battery compartment. The seller has agreed to a refund, that’s a plus, but now I’m hesitant to order again from this merchant.

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