but would like the two parts I was promised but which were ...

My kit arrived missing two center brackets. Result was I could only build 3 of the 4 floors. Calling the number of Heath Outdoor Products yielded an answering machine and no return call. Amazon seems to only allow replacements or refunds. I want to keep the 3 floors I built, but would like the two parts I was promised but which were not delivered. I don't know how accomplish that.

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