Does not work and the company knows it

I purchased this watch for Christmas for my son. The directions where not very clear when it came to setting it up. Once I was finished I let my son use it. The watch only work for a couple of hours and then it would only display the octopus logo and dashes where the time should be. I tired to sync the watch again, the battery what at 100 percent, and I tried a factory reset on the watch. All of these things would get the watch working again for about an hour and then it would stop. I contacted the company and their response was that they know there is a problem with this model and they are hoping to have and update for it in the future. The did nothing to solve the problem or help me, just Oh yeah, we know it doesn't work, we sold it broken, and we don't care and are going to do nothing about it! I can't believe this company!

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