Need to keep promises to customers.

As I told you before, the lids arrived in good shape, except one lid is too loose, it slips back over the opening when trying to drink, and the other is very tight. We can live with the one that is too tight, but the other one is frustrating since you have to move it back with one hand as you drink. You said that you would send new ones and not too worry about sending these back. I was impressed that you would do this and was ready to give you an excellent review when they arrived. We have received nothing so far.

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