Kept drinks cold, but leaked on first use.

Bag was GREAT the first 2 days because I didn't use ice. Beverages stayed cold for quite awhile. Then I tried it with ice and it leaked...bad. My butt was soaked from carrying the pack on the 2 block walk(in negative temps). Unfortunate. I really wanted this to work. UPDATE: The company emailed me and wanted to send me a new bag. I have yet to try the new one. But did switch from 2 to 3 star review for the ama,ing customer service! Within a week of writing my review I had a new bag and was told to keep the old one too! Will update again once I've tested new cooler out!

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