One cat loves it the other not so much

Update: the company contacted me and offered me a full refund based on my review. Now that's good business! Thank you! It's loud, it's a pain to clean, the filter does absolutely nothing to keep the water clean. Also, unless your cat likes to drink where the water spouts out, they won't use it because the dish is not large enough for a cat's head to comfortably fit without bumping into the piece that covers the pump. I personally don't mind the sound, I like the sound of water trickling, but it's very noticeable compared to other fountains we've had. Sadly instead of replacing my other fountain we now use both because one cat will drink out of the spout but the other will not so he uses our fountain that has a nice large pool to drink from. So now I'm doing twice the cleaning and assembling. The pump is great, very strong flow of water, but because of that many cats may avoid it. Also the heavy flow causes rapid evaporation. My senior cat does love drinking out of it!

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