Damaged item

Received this fireplace door today, noticed that one part of the package had another piece of carton taped over it. I went ahead and opened the box anyways just to find the frame of the door with big dent and scratched. Seems that the seller went ahead and just sent the damaged item anyways. Just taped ripped part of the box with another piece of carton... That was definitely not the delivery driver’s fault. Just hate the hassle with the whole returning process..

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