Never got it to work

I could never get this thing to work. I've tried several times and never noticed an improvement. It came with a disc that you were supposed to be able to setup and connect via that, but it never quite setup. To be honest, I can't remember what error message I kept getting, only that it was supposed to be easy and mine wouldn't connect and, even after going on the web for solutions, I never got it to work.

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