Hair is chopped in the back!!!!!

I’m actually really upset right now! I just opened these cus my daughter’s birthday party is this weekend and we were planning on using the Mal to make a doll cake but when I turned the doll over, it’s like someone chopped the back of her hair off!!!!! She has short hair in the back and long only in the front. It’s all choppy throughout. Is this a mistake? I cannot image she is supposed to look like this.

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