Lotions have come shattered in box (twice) with first and reorder

I ordered this product this week because I love the scent. I arrived home to the box at the door, undamaged. Yet, I could smell the package from my driveway walking up. I opened the box and the soap was in good condition but the lotion bottle was shattered inside bubble wrap. I contacted and talk to an Amazon rep and she took care of everything and got a new one out to me withing 2 days. I just pulled the box off my porch. Same results. A box in great condition and the lotion completely shattered but packaged differently. Ugh

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