So far so good at detangling and mild ingredients...except one huge mistake.

I bought this product because of the quality of ingredients and mild formula. So far it does great at detangling and has a pleasant smell that isn't too strong. I like the fact that the ingredients are mild and not full of synthetic harsh chemicals, but the container arrived with the cap halfway unscrewed and about a fourth of the product was spilled into the bag that it came in. Really wish whoever shipped this would have taken the time to make sure that the cap was screwed on tightly, and that the squirt nozzle was securely locked and taped so that it didn't unlock during shipment. This would have been 5 stars, but losing a quarter of the product means I lost that money and dumped it in the garbage. I would have sent it back (and probably should have), but for the price and the fact that we were out of conditioner at home, made me come to the conclusion to at least try it out. It wasn't worth the hassle of returning the product. This conditioner is super mild and does an awesome job detangling my 9 yr old daughters thick hair. I've tried other expensive products, but this one has done the best job at detangling so far.

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