volume button did not line up

This product was perfect in protecting the phone and I was till able to use almost all features with it. The only thing that did not line up was the volume down button on the Samsung Galaxy S9+. Which made it difficult when adjusting volume (worked around it by turning volume up to get the slider on screen and then dragging the slider down on the touchscreen) and I couldn't do any screenshots with the case on either. First few times opening the case is really hard and had to use something to pry it open afterward it started to open more easily. kept the same level of waterproofness regardless.

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