Poor Quality & Horrible Customer Service

Within 6 months of use, the marker lights started to flicker. Four of the eight LEDs were faulty ensuring there was sufficient power to the mirror itself. The defect is a faulty connection inside the light housing. After filing a warranty claim, a prompt response was received and the warranty was accepted. However, the return options given were appalling. Option 1: You send the mirror in, they verify the defect, and they ship you back a new mirror. All while you're without a mirror on your vehicle and YOU PAY SHIPPING EACH WAY.... Option 2: They invoice you for a new mirror. Once you receive it, you can send back the defective mirror. They will verify the defect and you get refunded for the invoice. Again PAYING SHIPPING BOTH WAYS. FOR A DEFECTIVE PART, WITHIN WARRANTY. This purchase was made with the understanding that I was buying a quality product from a quality manufacture. I have been proven wrong. They should stand by their products and those who support them. DO NOT BUY FROM APA.

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