New Formula is Terrible

I had been buying this for my morning protein shakes for about 6 months before they changed the formula. It was great! Smooth and tasty and dissolved perfectly in almond milk. I felt full all morning and liked the recyclable packaging. When my latest tub arrived in April, I contacted customer service because it was inedible. I thought I had gotten a bad batch or it was a mistake. There were white chunks that didn't dissolve and made it disgusting to drink. Customer service said this was not a mistake, this was their new formula, and recommended putting the powder in a food processor to break up the chunks. Not wanting to waste my money, I put some in my Magic Bullet blender since I don't own a food processor to try to break down those rock-hard chunks so I could at least use what I'd bought. It didn't make one bit of difference. This company has ruined what was used to be a great product and lost my business.

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