Packaging not good

For the price the quality is good. I dont have to buy toilet paper for a while when I buy from GEN. Only complaint I have is that every time I buy the toilet paper case, the box comes to my house very damaged. The packaging needs improvements bad! Every time I get my shipment, the box is taped to prevent the rolls from falling out and I am always missing 1-2 rolls of toilet paper. I have included some pictures for reference and this is how the boxes always arrive....at least to my house every time i order the product. I have even asked to put my order inside another box, and it always arrives just like the picture. Please fix the packaging!!

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