not user friendly

I purchased this to carry cases of water into my house. I'm a 67 yr old granny with a bit of arthritis . The package was very heavy for me to lift but the deal breaker was in step one of opening the cart: the 2 little red plastic levers that you are supposed to squeeze together to lift the handles was ridiculously hard. I even asked my strapping 6'3" son to give it a go and he couldn't get one of them to move. So now I have to tote it back to ups and ship it back. Next time I'll go to Lowe's and try them out first. addendum: UPS will come to my house to pick it up..

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