Quit working after 3 months.

I purchased the X4 on Oct 29, 2018. Last week the earbuds suddenly turned off with 80% power. After that, they would never charge fully and the LED would never turn green. Now the max it will charge is 80% and it always powers off after a few minutes of use. I have done the factory reset and have tried a variety of outlets and charging/usb sources. I have contacted JayBird support for a solution. The three months they worked, they worked great. The fit was good, sound quality was good, and they were comfortable for workouts.

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