Not sturdy enough - EDIT - it's great! OOOPS!

Silly me didn't realize that you could adjust the bottom as well! Once I did that it was great! Customer service with this company was also phenomenal as well! I almost returned it, but they reached out to me and helped me fix the issue! It's great now! I'm not sure what's going on. I've had it for about a month now and at first I liked it but now every time I put my phone in, it falls off. It's like it's too heavy or not sturdy enough to hold the weight on the top half. I have to put it in upside down for it to work. Didn't really hold up well for me.

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