New fan's Oscillating feature does not work

I just received mine this morning. Unboxed and attached everything. It was easy to have everything put together without the need of the manual. Fan is loud on high setting, but quite soft on low. Night light is useless and probably will not use. The oscillating function does not work right out of the box, pushing either the button at the fan or from the remote. Poor quality control... sighs.

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