Filter Spraying Water

After using the filter for 3 weeks it sprung a leak in the side where the silver top connects to the black base. It sprayed water all over the kitchen. When it happened, I thought, I'll just contact Brita/Amazon and let them know, and hopefully they will just send me a replacement. After searching for a way to contact Brita I had no luck. So, I'm resorting to the method that other people have, I'm posting a bad review and hope that someone will contact me.

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