Waste of time and money. Lesson learned.

Our first bike arrived damaged. After returning the damage bike, the second bike arrived a week later and appeared to be in good condition. Assembly was a challenge as the instructions were blurry, parts were missing, and the tool that was included was not the right size for our bike. But I put it together and the only problem left was the flat front tire. I thought I could fix this by pumping a little air in but no. The stem to the tube was broken off. I had to take the brand new Go Glider bike to a repair shop for them to replace the entire tube in the front tire. The bike repair guy told me stems don’t just break off, it had to be done with some force. So Go Glider had sent me a broken bike. Again. 20 dollars and 20 minutes later (plus one week of you start the clock from the first damages bike we received) this bike is now fixed. But I will never purchase from this company again. And if I had it to do over, I’d GO TO THE LOCAL BIKE SHOP INSTEAD OF WASTING TIME AND MONEY WITH THIS WEAK OPERATION. P.S. My son doesn’t like the bike at all. He wants the balance bike he was riding at the bike shop while we were waiting for the repair! I should have just gone with the experts from the start. Sigh...

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