Good build but more like a briefcase than a backpack

I had high hopes for this but found the pack's carrying capacity lower than expected. The build quality seems excellent, which it should be at this price. But it's more like a stiff briefcase with straps than a proper backpack. The L-shaped entry to the two main pockets will be loved by some and disliked by others. (I concluded that they'd drive me crazy in practice.)

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