Works, but way more complex than needed

I really like the concept of an automatic feeder and it's extremely useful to have this dispense food at regular intervals throughout the day. That being said, this implementation just seems a bit... lacking. It's the absolute opposite of intuitive, and even though I consider myself quite tech-savvy, I still have to look at the manual to figure out how to do the most basic things. Most actions require holding down two small buttons at one time and pressing repeatedly, over and over, to get the value where you want. It's as if the creators did absolutely zero user testing or didn't focus at all on the actual experience of using this device, since most interactions are far more complex than they need to be. One other fairly major issue I have with the device is that if it's unplugged, all my settings seem to reset (which, as you can guess from what I said before, is quite annoying since resetting everything to the correct settings takes forever and is an absolute pain). This happens regularly since my cats move around the area and occasionally unplug the device, or if I lose power I have to redo everything. In the short period of time I've had the device, I've had to completely redo all the settings 3 times. Other than all that, the device works as expected and dispenses food if your settings are correct, which is why I'm still giving it the stars that I am: My cats do eat from it and it's made my life a lot easier. I just really wish there were some UI/UX improvements and the device was made more simple.

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