I called Amazon tech support and felt that this problem wasn't taken very good care of

Defective. The pin page doesn't come up. Called Amazon tech support who walked me through the troubleshooting process like it was my first time looking at a computer. Was really unhelpful and I'm not even sure he was listening. Then, I was referred to ASUS technical support only to connect with another equally inept male technician who insulted me further, and so I'm returning the product after hours online, troubleshooting and dealing with horrible tech reps from amazon and asus. It's a defective pc, the one I received.

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