Genius storage but check the parts carefully

This was my Christmas present. This would be used to replace a full length mirror and a small vanity that opens from the top. I thought this could hold all my jewelry and makeup and hair stuff. It was delivered on time in a huge box that had large holes in it. I read the reviews and knew to check for damage and make sure all the parts were there. They were and we had it put together in 15 minutes. I do agree with others that it is easier with two people. The two shelves in the back were packaged together in tight plastic wrap. They seemed fine. But when I took them out of the plastic - one was broken. The back brace part that screws into the cabinet - was coming off. We glued and taped it. I was not happy because the way it was packaged made it easy to break the shelves. There was a lose brace just moving around in the shelf during shipping. This is what broke the shelf. Part of the reason I bought this armoire was that the customer service was rated high if there was a problem. I spent the next two hours organizing all my stuff inside it. It held everything I needed it to but my earrings. There is little space for earrings. I hung all my necklaces in that space and the allotted space for necklaces too. I had to use the bracelet row for them too. I agree with another reviewer that the mirror is not needed in my case. I would rather have the space too. The ring area is way to large and also could have been used for something else. You do have to be careful about making sure to put necklaces were the door can fully close. All my makeup and hair stuff did fit in the back. I found boxes to actually fit and keep all my stuff from falling off. I attached a power strip in the back to plug in my electric razor and blow dryer! I alerted customer service the next day about my broken shelf. Bruce promised me a five star experience and said he was replacing the shelf for me. That was over a month ago. This is the reason for my 3 star review. I have a shelf that is glued and duct taped together on a $200.00 piece of furniture! It is holding for now, but I don't have much on it. I feel like this is a damaged piece of furniture that I can not use to the fullest because of one shelf. It is very disappointing. Otherwise, it was worth the money. It turns easily and the Roomba does not disturb it. I did replace the pull on it too. The pull it comes with is tiny. I replaced it with one that is larger and easier to grab and hold onto. It looks beautiful in my bedroom. It looks like a high end piece of furniture. I have in the corner of my room but it could fit in a walk in closet nicely. It is a very dark chocolate color. In all, I am happy with this purchase but disappointed that I paid so much for it and they can't send me a shelf after multiple emails. So buy this knowing it may never be perfect.

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