Super hard but can’t return?!

This clay is ridiculously hard, it’s past it’s useable time frame. I did not order this during the summer so that isn’t the issue. And it isn’t that it needs conditioning/softening, I understand how that is done but it’s just bad clay. I was told there is a no return policy! How is that right? I should have know the pricing was too good to be true, not worth it. DO NOY BUY THIS PRODUCT!

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