Dell only causes me problems.

I'm deeply unsatisfied with this laptop. I've had Dells before but because they were old, I thought it was natural to show some problems, but I've had this one for 3 months and it's been giving me even more trouble. First, two weeks ago windows crashed and I had to spend a day with dell support to reinstall windows. Now, it asked me to update windows and since then it's been super slow and if I close the screen, it won't turn on again, it only shows a black screen and a white one if I press any keys. Basically, it only works if I shut it down completely everytime I use it, otherwise it won't turn on. Honestly, I would like to return this computer and get my money back, and never buy a Dell again.

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