So Disappointed

1st one was delivered damaged, they replaced no charge but I had to get the old one to a UPS store for return. It's big and bulky and didn't fit in my sedan so had to borrow a truck. 2nd one was perfect when delivered but I am so disappointed now. I have used it occasionally when I have company, maybe 6 times and now the head of the rivet or bolt at the center of the X snapped off. Poor quality hardware, it's not like the people using it are heavy weights, all are well below the weight limit. The bed no longer stays up or down unless the safety pin is in place and it's almost impossible to get it lined up. And now it is too late to get a refund. This is the same problem I had w the 1st delivery. It's a shame they use crappy fasteners on an otherwise good product. So sad, I really like the convenience of the pop up trundle. Maybe I can fix it with a good old USA made bolt.

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