Enamel damaged

I purchased this item and received what is in the photo attached to this review. Pendant has potential to be nice quality and is heavy with a solid chain which is why I felt 3 stars is a fair rating. Would have loved to wear it but the enamel on the item is damaged. Message was sent to seller about the damaged enamel as it was made. Maybe a different enamel would turn out better. This one was a miss on quality of workmanship in the final steps and quality control checks/ customer service. Was hoping to exchange but will likely be returning if I don’t get word back from the seller.

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