Good product, better customer service

Easy to use, helps me grill any type of meat to the perfect temperature without having to open the lid to my smoker and let the heat out, especially in the winter. Worked great for the first year, then the probe stopped working. iTronics helped me with some troubleshooting but it didn’t fix the problem. Just got an email saying they’re sending me a replacement! Great customer service, hopefully the new unit lasts longer than my last one.

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