I just reviewed some other negative reviews on this item and looks like I was not the only person who ordered this ...

Don't be deceived by the picture on this page as the utility tool is not included. I ordered this item expecting 4 pads and one utility tool. When I only got the 4 pads, I called Amazon who apologized and said that I can reorder and this individual was going to call the distributor to make sure that the utility tool was included. I was told to keep the pads and reorder. Guess what!!! I got the second order with only the pads. Ca;;ed Amazon again who graciously gave me the pads without charging me. I explained that this picture needs to be changed. The Amazon rep agreed with me and told me he would take care of it. As of a month from the time I spoke to a rep, the picture on this page is still incorrect. Buyer beware - this item only includes the 4 pads. I just reviewed some other negative reviews on this item and looks like I was not the only person who ordered this item expecting the pads AND the utility tool. Shame on me for not reading the reviews. I will be more careful in the future.

###

