I loved it. Please ship properly to your next guest ...

I was excited to get my fedora. Sadly, when it arrived IN A BAG, it was crunched and wrinkled. Why wouldn’t they ship this product in a box? I’d gladly pay a little extra for proper shipping. Luckily, after watching a YouTube tutorial on reshaping a hat, and 20 minutes steaming it (thank God I own a tea kettle!), I was able to get it mostly to its original shape. Once it was reshaped, I loved it. Please ship properly to your next guest for optimal satisfaction!

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