Absolute worst purchase and experience

The experience of purchasing these hubcaps has been extremely frustrating. They arrived late and upon arrival, we found that they DO NOT fit a 2009 Nissan Sentra, despite the website clearly stating that they do. We’ve been trying for two days to return them, to no avail. The company has offered everything from a 20% refund to 75% in lieu of a return and full refund. After stating I wanted a full refund SEVERAL times, I was told, by the seller, that I’ll have to pay return shipping at 50% of the cost of the hubcaps, plus a 20% restocking fee, but, they’d still be willing to offer the 75% refund. At the time of purchase, the product was listed with free returns and there was no mention of a restocking fee. This company is the least reputable with zero concern for the customer. The product description was inaccurate, but I need to pay for that?

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