Poor Performance

This looper replaced one about 10 years old. It was purchased because of the quality I associate with Fiskars name. This item disappointed. The blades were not as sharp as expected. Cleanness of trim not as good as the looper it was to replace. I also bought a Pwr 2 23 inch Hedge Shear and Bypass pruning shears. Same issues as with looper. Is there a Nashville location that I can take items to get resolution of problem?

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