Water bottle holder is useless

I bought this for an overseas trip and used it daily for shore excursions and day trips. This size is good for carrying one day's supplies of snacks, camera batteries, travel umbrella, etc. I bought a small travel wallet with a built in hoop that I attached to the "key holder" inside the backpack for extra security. The multitude of interior pockets are unnecessary and just added weight if you use a wallet with the backpack. The external water bottle pocket is useless if your are right handed. I used the backpack over my left shoulder so I could slide it around to my right side without taking it off and access the contents with my right hand. This leaves a water bottle "dangling" in the water bottle holder. Even when wearing the pack on my back, the water bottle is "dangling" and falls out. The first time I used it with my Thermos water bottle, it dropped out and dented the bottle and broke the lid, so it was not available for the rest of the trip. Even plastic disposable water bottles fell out. The bag either needs water bottle holders on both sides so that at least one is usable, or better yet, an elastic anchor strap to securely hold water bottle in place. The external water bottle pouch was the one thing that sold me on this daypack, yet it proved to be almost useless when I used it for real world activities.. A major design flaw so far as I'm concerned. Good security features, but useless water bottle holder.

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