it's about the POOR AMAZON CUSTOMER SERVICE

This complain is not about the product, it's about the POOR AMAZON CUSTOMER SERVICE. I returned this item almost a year ago, and the tracking showed it's returned successfully, but I did not receive the refund for a YEAR. I've been busy with no time to keep a track on this order, until recently I had another return to make on Amazon and checked to find out still not received the refund yet. So I online chat with the customer service. The first person was doing her job to check on this order and agreed to issue the refund. And I asked why it takes so long to process, then she transferred me to a so called CONCERN TEAM to talk with me. Can you guess what that person asked me in the beginning? HE asked ME the reason why I finally realized to contact them? YOU MUST BE KIDDING ME. At the end of this conversation, I suggest him not to ask their customer the same question again. He said: OK, I will make sure to make a note on that. OK, bye bye AMAZON, there are so many alternative online stores to shop.

###

