Excellent customer service

I'm updating my review as they have an excellent customer service..the machine Stopped suddenly for unexplainable reason but they were very kind and contacted me and send me a new one right away...the new machine is working well so far.. really happy with it.. My previous review: (Stopped working suddenly... I was so looking forward to this machine , had back ache..no idea what went wrong in a day .. very frustrating..is there any way to claim warranty??)

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