Do not buy, poorly executed device

During setup, the device would not turn on. I called customer service and found out there is no customer service. All I could do was leave my name and phone number. As of this writing there's been no response. My device arrived without a remote control as well as the cleaning brush. After close inspection it was found that the kill switch in the access door was broken. I am a foolish consumer who believed in all of the reviews of this device. I believed in all the hype on YouTube about this device. I am just grateful that Amazon was willing to have UPS come out and pick up the device and ship it back. Aesthetically, the device looks like something from the 40s as a trash-bin if anyone remembers, where you put your foot on the pedal at the bottom and the top flips out for your trash. What gives with the 2 1/2 foot plug? What came to me painfully, is that this is another company that's only interested in profit and not an outstanding product. Good luck to any of you who purchased this device.

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