Nice Quality but not stable

My Dad's PT recommended this item who had a massive stroke. The shipment arrived on time and nicely packaged. The cane is good quality and it appears as is described on Amazon, however, it was shaky and not stable. We ensured that the tips are equally inserted, didn't make a difference. Then replaced them with a pack of tips that I bought along with it, still wasn't sturdy and stable. It's a real disappointment and will be returning it.

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