Arrived with damaged zipper pull

The carry on sized backpack with wheels arrived in a timely manner. The zipper pull on one side appeared to have been damaged at some point before I received it. The zipper still works but the pull looks like some type of machinery punched two small holes causing the outer loop of the pull to be damaged. I'm left with a sharp pull that might snag or cut something if I'm not careful. Also the inside laptop pocket will fit my 15" laptop but the Velcro with the elastic strap is too short to secure the laptop in by itself. I resorted to using one of the provided yellow straps to Velcro to the short attached strap and then to the pocket Velcro. I think this will work. The backpack will probably meet the airline overhead restrictions but you will need to pick your gear wisely due to the limited space. I found that I could better maximize space by packing the camera with the lens off. There is a hard tube running from top to bottom that houses the extension handle. because of this I was reluctant to have my camera resting in the center. It is stowed off center to avoid this. The outside strap and pocket for a tripod works but again it is limited to a smaller sized (thinner) tripod. I will probably use the side pockets to store my thumb drives and small items. The tripod will probably packed in checked luggage. A smaller less expensive tripod will probably work for the side loop.

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