Great remote, except for when it doesn’t work.

This, in theory, is a great remote. When it works, it works well and is super convenient. However, it’s insanely frustrating when it doesn’t work. Every so often, it’s completely unresponsive. Happens at random times without any rhyme or reason. Using it to control my Dish Hopper and Apple TV, sometimes the buttons do absolutely nothing. To the point where I have to grab the original remotes for each device to control them. If I wasn’t outside my return window at this point, I’d 100% send it back. Like I said, when it works, it’s a really great remote. I just wish it worked more often.

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