Dead on Arrival. (But good Customer Service)

Dead on arrival. Bought and tested (even using tips about plugging in power first) with no luck. I was worried it would be poor quality for the price and I should of trusted my gut. Would not recommend. Spend a few bucks more for better rated versions. Will be returning. Edit: the company reached out to me and offered replacement or refund as well as tech advice to ensure it was not a fixable issue. I'm adding a star for their customer support.

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