Did not call to complete my claim and I have no way to contact them to tell them to cancel my claim because the alarm now works.

When I accidentally hit unknown buttons on my new alarm system, I thought it was of no further use. I ordered another system and filed a claim on the first system. I did an online chat with a Asurion. I have an emailed copy of the chat but there is no claim number in the chat transcript. I then ordered a 2nd system just like the 1st on. Afterward, I saw a place to ask for help from other consumers on the alarm problem. The seller saw my post and gave me their email address which was actually printed in the booklet, but I had transposed letters in the email address and my 1st and 2nd emails were returned. After I entered the email to the seller correctly, they answered my problem giving me the email address which I copied and pasted into an email. They helped me resolve the problem with the 1st alarm set. Now, I have two working alarm sets. The Asurion guy on the chat had told me someone would call me from Asurion within 8 days. They didn't. I tried to contact them on their website, but they didn't have my order number listed and didn't give me a claim number on the chat. Now I have no way to tell them I need the claim cancelled. I guess it doesn't matter anyway since they don't recognize that I even filed a claim.

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