Battery Issues..

Well, I really like the helmet but have issues. The box that is supposed to include the charger, cord, and instructions was not included when the helmet arrived.. The battery was, for some reason, already installed in the helmet. The battery does not work/charge.. Contacted support and they want to send me a new battery from CHINA which takes 20 days.... No batteries in the states?? Hope it gets resolved soon since I forked out $200 for a helmet that I can't use all of the functions..

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