Satisfaction backed by customer service!

Tulips is very soft and comfortable in the hand as it also curves nicely against the pelvic bone. Unfortunately the ridges just didn't fit with my personal anatomy as well as I had hoped. But, the reason it still gets 5 stars is for the customer service. It turns out that this purchase was virtually risk free! I emailed the company and described my issue, and literally less than ten minutes later I received a reply and an offer to replace Tulips with another product of my choice from their line. I don't think I have ever encountered a company that gets customer service so right!

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