It really works

WHen I first received this product, I was very disappointed. It simply would not open for any of my cats. We even had them chipped for the express purpose of using this feeder! After a week, we finally brought the cat back in to check the location of their chips, and lo and behold, the cat who needed to use the feeder was missing its chip entirely!! I did not know they could fall out, but apparently ours did and that's why the feeder wasn't working. The vet replaced the chip for free and now the feeder works perfectly. It took about a week to train the cat to use it, but she has no issues with it and the other cat is constantly disappointed that the lid is closed. One note, though. It says that you can program how long the lid stays open after the cat leaves. In fact, there is just a 3 position switch. This is good enough for us, but it doesn't work the way I thought it would after reading the literature.

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