Decent globe, excellent customer service.

Bought this globe as a gift, however the globe we received had a slightly bent frame so that it would rub against it when spinning. Novo Basics has such outstanding customer service. They emailed checking on the quality of the globe. When I told them the problem, they immediately sent a new one. So 5 stars for customer service, but I did subtract one star off because of initial problem and because the second globe I needed to tighten the base screw. The globe itself has good graphics and a clean design. In all, I would recommend this product/company if you are looking to get a decent globe. Thank you Novo for great customer service.

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