Straps That Are Supposed To Hold It In Place Dont Work

I purchased this for a 2019 Yukon XL. I used this for the first time today to take my dog to the vet. The size is adjustable enough so the fit was adequate. The adjustment fasteners that hold it together work ok and are pretty easy to use. The small straps that are supposed to hold it in place by fastening it to the head rest however would not work. When secured in place in the Yukon, the bottom of the barrier is near where you have to fasten it to the head rest. When fastened near the bottom, the straps would not hold it in place because it was top heavy and kept falling back. I had to use bungee cords around the top of the head rest cushion to hold it in place. How much would it cost this company to include something that properly holds this barrier in place? The straps are very short and really useless. I may be packing it up and returning it to get something else.

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