Was hoping to get a better product

The sauce pan lids are susceptible to moisture ingress. What that means for me as the consumer is that water makes its way in between the glass cover and metal band tbat runs along the circumference of the lid. When the lid heats up in makes hissing, squeaking and burping noises during cooking and for an extended time after cooking as it slowly returns to room temperature. I emailed customer service they asked for photos so they could replace the lid. I sent photos and 4 weeks later they had done nothing. I followed up with a phone call. After about thirty minutes on the phone I was told I would get another lid in about two weeks. The lid arrived and not long after it began to exhibit the same isssue.

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