RIP-OFF, DO NOT BUY!!

This company and its products are unethical, dishonest, and rip off their customers! I bought the 10-piece set along with this lasagne pan. Loved the products at first, so excited because the food slid right out and there was practically nothing to clean, just like the commercials and reviews (initial) say. But after only a few uses, I noticed that food was sticking and the pans became really hard to clean - harder than other pans I had that were not even non-stick pans. When I called them, I got a dim-witted customer service rep who kept insisting on giving me the address in NY, to where I was supposed to pack up my items and include a check for $9.95 to return it. No phone number, no access through the website. As if the items themselves were not enough of a bait and switch, I decided to review loudly here, to help other consumers avoid the lousy goods and lack of service you clearly could expect from Gotham Steel. DO NOT BUY!

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