Steam and auto turn off features did not work correctly

I purchased this iron for its powerful steam features, however the first time I used it, I noticed the button used to provide the extra steam was pushed in. I tried to pull it up, but didn't have any luck. Stuck button = no extra steam. Also, the auto shut off feature advertised that it would shut off after 15 minutes when NOT in use. Even while using it, it would shut off. I plan to return this product and shop for another iron that is more reliable.

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