Mechanism slips.

I ordered the roller and the pole mechanism that fits inside. The pole slips when rolling up the pool cover. The teeth don’t catch. They slip. I purchased the pole specifically because it looked like it was made for the roller mechanism. I wonder if I didn’t follow the incredibly unclear instructions carefully. The bride and i are able to roll up the cover by rolling the pole by hand and not even using the wheel mechanism. Both the roller mech and the pole arrived quickly. That was great!

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