Product was used and dirty

We bought this product based on my hair stylists recommendation. When my husband opened it he found it to have been used. It was dirty and had someone else's hair in the blade. It also made a terrible sound when he turned it on. Company needs to step it up a bit in the quality control department. We do plan on purchasing another one, as it is supposed to be a great little trimmer, I just hope the 2nd one is not used.

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