it is nice and she does like it but the threads to ...

This was a gift, it is nice and she does like it but the threads to attach the bigger lens are not there. This prevents the large lens from tightening. I contacted the company and explained to them which part is was, I thought they were going to replace it but keep sending me emails that have nothing to do with what I need. Videos that don't even show this part. I am disappointed in this company. The other problem I had is the tri-pod wouldn't tighten but we figured that out, you have to hold it upside down.

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