Not the correct consistency

The Weleda products are made in Germany. When I bought this product in Germany, the lip balm was very rigid, more rigid than most lip balms out there. Whatever I received is very, very soft and comes off completely when I try to apply to to my lips directly. Instead, I have to put a bit on my fingers and then rub it onto my lips if I want to apply the product.. Has anybody else had this experience? I would not buy from this seller again if that's the case and rather spend the extra shipping fee to import it from Germany.

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