Wood bowed & caused clock to fall off wall

This clock is really beautiful. I loved it for the 10 days that it was hanging nicely on the wall... but during a very cold night - not sure if the cold affected this or not - we heard a huge crash. We found, to our great surprise, the clock laying on the floor! When I laid the clock on a flat surface, my husband (who was sitting at eye level to the counter) said that it was bowed. Sure enough, the whole clock was warped!! There was no way to hang it back on the wall. So, we returned it to Amazon. I was so upset because I really loved how this clock looked. Perhaps we got a dud? I would really like to buy this clock again, but I can't trust the quality of the product.... if you buy it, I hope that your wood stays flat and you can enjoy your beautiful clock. When we first hung up the clock, I noticed the back had two pieces of wood tacked across. This was for stability, I suppose - probably to stop bowing, but in our case it didn't work. The wood 'bumps' made it a bit awkward to hang the clock in the first place, but we did hang it correctly using the hole on the mechanism part. I think that for our clock the wood must have been slowly warping and eventually got to the point where it popped itself off the wall. The hanger in the wall is perfectly fine - it did not rip out, there was no damage there & it is strong enough to hold the weight.

###

