Earbud broke within days of deliverly

Literally came in 4 days ago and one of the ear buds is broke. I really like this brand too. Bought them before and they were great. Decided to buy a new set because in lost the other ones. I was expecting the same quality when I got these. I haven't done anything to break them. Just put them on for the first time and find one of the ear buds is broke

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