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Strictly a product review because the distributor was great. The product came in great shape. When you use it per the instructions, the product leaks out on the hole on top if you are trying to make a big batch of rice. I put a paper towel over the hole in the lid, but it does not allow the steam to escape like it is suppose to. It does not create sticky rice that way. The next time I will try to put paper towel under the machine. It will still make a mess. Some one else might have a better result. This is only the result that I had. I still got good rice with it.

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