I am sure amazon would have handled better

My product arrived early, hooray! Unfortunately, it was missing the shears. I called the number that was given to me on Amazon’s website and it was for Cuisinart. When I called Cuisinart, the customer service representative (who clearly did not want to be at work today) told me to send an email and I would have to wait for a response 10 to 15 business days. Great. So probably 2 weeks for a response, and I don’t even know if they will replace my missing item. Great customer service. They didn’t even apologize

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