Product is GREAT have ordered 8 lbs several times before

Product is GREAT have ordered 8 lbs several times before, for some reason this time the packaging opened at the seam and about 2 lbs was wasted and ended up in a puddle of unknown clear oil on my linen closet flood, not sure if the flakes in the bag melted and leaked out maybe what the unknown oil was.....I've never had this problem before. Since I also use the oil to make my own magnesium oil spray, come to think of it that's what the oil felt like. Haven't found anything else in the linen closet that has spilled or leaked other than these flakes. Contacting Amazon to find out course of action since about 2 lbs was wasted

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