Love the product... but was shipped an empty container

Love the product, it made my face soft and gave it a glow that people noticed. However, the second shipment of this item came without the manufactures box....thought this was a little strange, but since I loved the product, I went ahead and tried to use it. The pump was empty or nearly so. This was when I realized they must have shipped me an open, used item that someone returned...not cool, people. Amazon came to the rescue, shipped it back on their dime and just awaiting full refund.

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