Broken Frame and Broken Letters Despite the Great Packaging

I was really excited to receive this board as all the reviews were great and the color of the frame was going to be perfect. The packaging was intact and presented a very nice first impression. As soon as I started to unwrap the frame, one of the corners was completely apart. I tried to use wood glue to fix but It did not stay intact. When I tried to cut the letters from the main holder, some of the 'posts' that are used to attach to the board broke off as well. The color of the frame is a perfect and attaching the letters was very easy when the posts did not break. The bag and the cutters are nice as well. I wish the frame would not have arrived broken as I would have given at least 4 stars.

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