Sound Issues

I bought 2 cases for my husband and my new iPhone XR. He set his up without a problem. I waited to see how his worked before I set mine up. The following happened ...either the sound worked fine, or there was my own voice trying to talk to him, but my voice sounded extremely loud and echoing! He heard me fine, but I sounded loud to myself and highly echoing. It was frustrating! I did look and found other reviewers complaining of the same problem. I returned mine for another waterproof case that was really pricey, but had no sound issues. I can’t say that the Ghostek didn’t look good, because it did. It was easy to set up and was waterproof. It was all of those things, but I found it was better for me to get a different one that’s more reliable with its sound quality. I hope this helps.

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