Works but could be designed better.

I like the cart. I use it all the time. I am giving it 2 stars because the strap broke and I have contacted earthlite on a replacement strap and I have got ZERO response. I use bungee cords now which work ok, just looks a little sloppy and I don’t think it works as well as the strap. The biggest flaw of this cart is it WILL tip over on you on uneven ground. There has to be a way to alter the design so the weight on the cart gets distributed more evenly. I have had several customers walk me out and I have to cut through grass to get to my vehicle and the whole thing tips over and it’s pretty embarrassing. Like I swear today isn’t my first day. It does go up and down steps like a champ! Even though it has flaws it does save your shoulders and back. Just be careful on uneven ground and be careful that your strap doesn’t break.

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