Damage when received

When I received the bike it had a bent front fender it I also had a couple scratches where something was rammed through the box because it had holes in it and part of it was smashed when I got it. I asked could they send me a new fender and they said no they don’t do that ,I asked could they give me a discount so I could buy the fender they said no they don’t do that,they said I could send it back but I can’t send it back because it’s the second time I ordered the bike and my granddaughter waited two months for it. I like the bike it’s great just a bummer to receive it with so many dings and dents. I don’t understand why someone couldn’t just replace one front fender instead of making me send a whole bicycle back. But I’m sure that they figure I don’t want to send a whole bicycle back so they’re just not going to take care of it which is really rude and bad business very bad business. Expect your bike to have dents in dings when you get it if you order it from them.

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