Would be great if it worked consistently

I bought two of these to control split ac's in two rooms that need important temperature changes at specific times. Setup was pretty easy, and they worked pretty well upon testing. The issue is they fail to work intermittently, I regularly have to check the temperature change and about 15-20% of the time the temp has not changed according to schedule on one device or the other (I'm talking multiple times in a week). I'm pretty technically saavy and have troubleshot the devices, my phones, the network and both devices repeatedly, still give me intermittent issues making it a big pain to have to daily double check whether the changes have gone through or not. Extraordinarily inconvenient for my uses. Sometimes the app boots me out and i cannot sign back in for a while (spinning wheel) preventing me from using it at all. Sometimes the temp changes on the device but not the split ac units. My request for assistance or guidance on other steps to take has gone completely unanswered, no response. Had I received a reply or assistance I may not have left this review. Really disappointing because when it works it works well. If your temperature changes are crucial/mandatory and you cannot double check them physically with your own eyes, then I wouldn't recommend this, could cause big problems.

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