as I still think the phone is a great phone. I ordered the phone and received the ...

My one star is for the service but not the phone itself, as I still think the phone is a great phone. I ordered the phone and received the box with only the booklet, charger and earphones, but no actual phone. It was quite an unexpected hassle to get the refund as I could not get a replacement. Maybe it was stolen, maybe it was not placed in the box to begin with, honestly I do not know.

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