You cannot turn off beeps and it is loud

I ordered this because of the high ratings, but mostly because of the fact that you cloud turn off the beeps and that is was supposed to be very quiet. I got it yesterday. There is no way you can turn off the beeps, no ECO, function and it is much noisier than my last microwave. The manual doesn't mention any of the features that the ad does. I contacted the company and they want me to send in a video of the problem. You can't video what isn't there. Therefore I'm returning it. It works , but there is not truth in the advertising of this product by the Aicok company.

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