Loved books 1 and 2 and couldn't wait for Book ...

Loved books 1 and 2 and couldn't wait for Book 3. What happened... mid book I couldn't keep the timelines straight about what happened and to who. Also Emily the trained agent looked like a buffoon both personally and professionally so out of character from the other books. I could see a cliffhanger for the next book but come on - couldn't at least some of the questions be answered? Bummer.

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