no likes. this is the second time complaining and ...

no likes. this is the second time complaining and only answer i received each time was several pages of numbers and letters. no help. product is awful, will not pick up and if picked up, product falls out of grabber. never had this trouble with any others have had last 17 years. I am unhappy with these.....what are you going to do about this. ? Kathleen Sullivan SEE ADDED COMPLAINT.

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