Disconnecting constantly - bad cable

My unit is defective and I'm positive it's the USB cable. The USB works perfectly one way but constantly disconnects when you swap the male connectors. This SSD enclosure is much faster than my other one. I'm gonna leave this negative review till customer service gets back to me. Don't let this review scare you away. This is the best chipset for USB 3.0 enclosures. Hopefully when I receive a new unit the cable will work correctly. If not, I'll just replace it with a high quality cable. The cable is on the cheaper side in terms of quality. Edit: Replaced united. New unit working flawlessly. Confirmed the cable was indeed bad. Company never contacted me (not that I was excepting it). Amazon has great customer service and replaced the unit promptly.

###

