No response company

I would have given this product a good rating as far as lighting. Bright light and a good office design; however, when I received it and assembled the posts, it just broke in half. Either a defective connection or not well made. I tried to contact the company by email & they sent an automated response saying they would contact me within 24 hours or close to it. It has been over a week & I still haven't heard from them. Very unprofessional & undependable.

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