Can't seem to get a fit

The UGGs did not match. The left was too long. The right was too tight; This is the second time I have returned UGGs for pretty much the same issues. I have purchased UGGs in the past and they were great. But not these passed couple of times. I love these darn things but can't seem to get a fit online, and at the store they don't carry wide sizes. What to do??

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