Arrived damaged

Was an anniversary gift for my husband. Arrived with a gash on the side due to poor packaging. Don’t even know if it works - still waiting for a response from the seller. Would be a huge inconvenience to ship back. Hoping seller will consider a partial refund if it is operable, but waiting to hear back from the seller before I unpackage further. Will update my review when I hear back. Very unhappy at the moment!

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