Packaging Caused Unsightly Damage

The rug is soft and an attractive color. Good rubber backing. I am disappointed in that the packaging resulted in very unsightly damage to the rubber strip on one side. I do not know if there is a way to correct this. Plus the very tight plastic strips used to keep the carpet rolled caused visible marks on the carpet. This rug was purchased to use at entryway to living room and looks tacky with the damage. See photos. Update: I decided to return this particular rug because of the damage. May reorder when winter arrives as it does seem like a good product.

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