Missing parts, reordered, claimed delivered again and it's not there in the locking mail box.

Still waiting for reply from Amazon. Product says it was shipped, put in my mailbox by USPS however the USPS carrier says he knocked on a few doors around me and no one has my package. I have notified Amazon twice, today USPS called me to say Amazon bought no insurance on my replacement package so therefore it is now falling to Amazon to make this purchase right. However Amazon has yet to follow up and get me my missing package. If I could not vote a single star both in customer service and value I would do so. Customer service for missing packages sucks with Amazon.

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