Functions very well. Came with a huge dent but Amazon customer service didn't disappoint.

We did a lot of research before buying this toaster. You'd be surprised how many bad things people can say about a toaster. This one has great reviews so decided to give it a try. It toasts very well and evenly. Relatively cool on the outside too when toasting. However, it came with a huge dent across the body on one side. Was going to exchange for a new one, but Amazon customer service handled it very well, as always! We decided to keep it for a partial refund, to avoid several more days of waiting without a toaster. All in all very satisfied.

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