Keep Shopping

I bought this band approximately 10 months ago. I don't do anything crazy with my fitbit, and I'm generally not overly hard on things. However, this band has broken. The company reports that they back this product with a 12 month warranty and to contact them directly for replacement. They specifically ask that you go through the "contact seller" link on your order page. Guess what, their contact link is missing and not existent. They proclaim to back their product, but in fact have no intention of doing so. Keep shopping for another product and a company with better customer service.

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