Support

I bought 2 canopy's. The Canopy black velcro on one of the leg came off the rivet. Sent an email to sales guys as printer on the box. Sent 2 emails no one has got back to me. This is support gone terribly bad.. such a simple thing and they cannot help. Why do they even print such stuff on their box. Thinking of returning if they don't get back to me.

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