Never connects

Can't get the unit to connect with my phone. I sit there forever and no matter what I do I can't get it to connect to the Bluetooth. I have tried unpairing and almost everything and it's just a massive task to get it to connect. Honestly feels like a total waste of money. I got it so I can clear codes on the fly as I have switches installed in my Jeep for manual transmission control that will throw a code when engaged. Haven't needed to use it out on the trail yet, but have tried a couple times at home and I hate having to try and connect it. Past the return window now so I only hope that someone sees this and can't point me in the right direction, because at this point I've pretty much given up.

###

