Used, not matching product shipped

I received this product and was very disappointed. First off i open the box and it has two different color bands in it. Black and Grey. Secondly, the product wasn't even the right style of band. It was a push to secure style (which I currently own and don't care for). It was supposed to be a clasp style watch band. I submitted for a refund and now am weary about ordering a gain to press my luck! The product also showed obvious signs of previous wear!

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