Horrible packaging - extra wide lid/container make for an impossible to open (easily) product.

UPDATE: I still have not actually accessed the product so this review is based solely upon packaging and the update regards customer service. Still hate the package, but if Amazon allowed separate star ratings I would give customer service 5 stars. They responded super fast and I can tell they are genuine in wanting to make things right. Based on their swift response, I will keep an eye out for new package design and order again. To be fair - I couldn't tell you if the product is any good...so far I have been unable to open the stinkin container. I have rheumatoid arthritis and it definitely does come with a loss of grip strength, but I have never been unable to get something open. However...I have pounded the lid, attempted to pry it off with tools, used all manner of gripping assistance gloves, etc., and will now have to resort to just cutting the lid off. The combination of the plastic canister shape and size and slick brushed metal of the lid - both wider than my average grip...has defeated me and regardless of whether or not this product is good - I will not ever buy it again - I don't appreciate expending that much effort to get something open. Seriously poor product packaging! So, take that for what's it worth to you folks. :-)

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