Buyer beware

Bought a new fan for a new build, which was sold by Noctua Cooling Solutions and fulfilled by Amazon LLC, received a used one instead with missing some of the mounting hardware and scuff marks and someone else's hair from previous installation. When in operation, It was vibrating more than I can accept for a $30 fan. Now I have to waste my time returning the product back to Amazon and look for a new one. Unacceptable service for a premium price, just great!

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