They were great for awhile.....

I have been using the litter Jeanie for sometime now and love it for my kitties, however the quality of the refills have gone down hill. The last order I placed was for 3 refills and 2 of these refills did not unravel the way they are supposed to. This lead to a large amount of waist and the refill could not be used. These are not cheap so I expect them to work as they should. I emailed the company but of course received no response.

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