I love this diffuser

I love this diffuser. It works very well and it looks great. Only problem we encountered was shipping. My husband ordered one for my birthday, he waited for quite some time but it never arrived. Apparently the package was lost and the only offer made was to refund- no apology from the company nor was he able to place another order - no reason given . I ordered it from my amazon account, still delayed but it did arrive. This company makes a lovely product but they need to step up their customer service.

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