Unfortunately had to return it

I’m giving the product two stars instead of one because it did work on occasion, but is either very slow or doesn’t work half the time and I don’t know which one it is. I contacted the company but never got a response so went ahead and returned it and bought a different product. Also, I think the 20,000 capacity claim is dubious. It’s more like 10,000 I think based on the one time I was able to fully charge it.

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