Not worth the money

I purchased this laptop with the expectation of fast internet connection. I have a 400 mbS internet speed from my provider, my phone is steady at 320 mbs speed and laptop does not exceed 200 mbs speed, so, my phone is faster than the laptop. I tried getting help from Dell since at first it didn't exceed 49 mbs and they helped me get to 200, then they turned me over to the software department which sold me a package of $150, service and software. After almost 2 hours with them on phone and laptop they actually slowed my speed even more and then admitted that the laptop does not have the capacity to go any faster, I was fuming. BOTTOM LINE... NOT WORTH THE MONEY

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