Not the good-value product I expected

I have purchased Skagen watches before, but never again.Purchased this watch Sept. 2018, wore it a few times. With no abuse of any kind, the metal watch band started fraying on one side, cutting my skin, and snagging my clothes. The return/complaint option ended in mid-December. A replacement watch band would cost $50, which is more than half the price of the watch. I feel cheated by Amazon and by Skagen.

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