Need to Package your Product Correctly!

The packaging is horrible. Three out of six dishes were completely broke and one was chipped away at the ends. The perimeter of the box was isolated with a three sided foam box. In between the dishes, the placed a thin silk like lining. The box was not marked for fragile. I had to do something else. When reporting the broken plates to them, they tried to send replacements out but when I received them it was too late for my event. This happened on Jan. 3rd and they billed my credit card yesterday for those two dishes they I didn't send back. Let me say, the the never told me to. So I'm frustrated all over again.

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