Phone cracked at 1st drop WITH OtterBox case on

I purchased this for my phone since I am constantly on the go. I was expecting the coverage and protection that is offered as advertised however, at the 1st drop of my phone from a 3ft table my phone screen cracked and shattered. I was not running and the drop was a slip so no forceful trauma and I cannot believe the ottorbox had no protection whatsoever on my phone. I am very disappointed especially because I have had other cheap cases that have rendered more protection in the past. I am in disbelief and very disappointed that this case did not protect my phone at all.

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