Does what they say it does, the lab had an issue...

Does what it says it does, when I called the lab they wanted my name when the packaging highlighted confidential. I had great difficulty in getting my results as I did not complete the name and address portion. Once I got through to the correct department they were friendly and helpful. Test is extremely easy to get samples and mail off. This test is fully paid for upfront, other tests require that you pay for the processing. I gave rating a 3 because, 1) I was asked to rate the product 1 year later by the vendor. 2) getting the results was difficult which I believe is an isolated incident.

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