ZAGG is great, third party seller not so great

First of all, ZAGG is not affiliated with amazon, so any zagg products listed on amazon are from 3rd party sellers. That being said-I was so disappointed when I got this keyboard as after 5 DAYS of charging it still would not work. I should’ve taken the hint after the first 24 hours but I wanted it to work so badly. It was a faulty product, from a third party seller. Which is why I was going to give it one star, BUT I contacted zagg and told them the situation. They were happy to send me a replacement free of charge, and since the model I got was discontinued they sent me the updated model. All I had to do was send back my faulty keyboard. So for zagg customer service I’ll give a couple stars.

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