Great glasses, but got the runaround on my return

These were delivered shattered. I requested a replacement and they were promptly delivered and are beautiful. They problem is that Amazon did not send me the proper code for a Kohl's in-store return as I had requested. The associate at Kohls told me it happens all the time. I tried everything to get in touch with Amazon, but it seems impossible. Everything I click on leads me in a loop back to where I started. I ended up getting charged for the returned items and paying for the same item twice. I have no idea what to do except include what happened in the review and hope someone sees it. But, seriously, the glasses are great! I almost wish I had both sets I paid for.

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