I am so disappointed. We have several Rtic cups

I am so disappointed. We have several Rtic cups. We love them. I purchased the ones I currently have from the Rtic website. My husband lost his large tumbler and needed a new one ASAP as he uses his daily. I figured I would purchase one from Amazon so I could take advantage of my prime shipping. The reviews were great so I placed my order. My husband used his new tumbler for the first time tonight. He filled the cup to the top with ice and added water. Within an hour all the ice melted and the cup was cool. He had the lid on the whole time. Lesson learned. I’ll now be ordering straight from Rtic. I just wish I didn’t waste my money.

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