Finally got it working...

Ok, so originally gave it one star because it only half ground the beans, regardless of the setting. Two days after I initiated the return I found a collar piece that sits between the hopper and the Burr. It just sits there mind you. It must have fallen off when I unpacked it from the box. Now, when it wouldn't grind correctly I must have read the instructions a dozen times to see if I missed something. The company must consider this small collar, that just sits on there, part of the grinder because it was not listed anywhere. Basically it was just "put the hopper on, add beans, and go." If it had been listed as a part, or at least a footnote to make sure it was sitting there, I could have saved myself a headache. That's why I knocked off a star on this updated review. All that being said, now that I have it assembled correctly it works like a charm. I ground everything from powder fine to chunky percolator grounds just to be sure. The catch basket could seal a little better in my opinion, but if it wasn't for the lack of instruction/confusion I would have went five stars. Now I have to go cancel the return...

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