Worst experience I’ve ever had

This is the second time I have attempted to order this eyeliner. The first time, the expected shipping date kept moving back u til it had been several weeks since I ordered the item. So I cancelled that order. This time I ordered two of them and this is what was delivered... two pairs of cheap sunglasses. Just went to try and return them and of course, returns are not allowed. How the hell do you mess up this badly?

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