DISAPPOINTED! Brand new and the frame doesn’t work

DISAPPOINTED! Brand new and the frame doesn’t work. I have a newborn baby and was so excited to display our baby pictures. After several attempts and a 20 minute call to customer service the frame still doesn’t work. I was hoping for something ready to use and this is not it!!! So upset by the loss of time (that I do t have) trying to get the frame to work, disappointed to say the least.

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