product didn't arrive in perfect condition but seller was very helpful and sincere

I initially received the product in used condition and was pretty disappointed and upset. I am revising the review now as the seller was very genuine and tried hard to provide solutions and explained the situation. Overall we were happy with how it turned out, and it's a nice scooter and my son loves it. The seller was very easy to work with and I think he/she sincerely care about the products/customers.

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