Good laptop, terrible case breaks after less than 2 years

The laptop is fantastic... for the first year and a half. The components are great, good graphics, good memory, good battery; an all around good laptop for work and light gaming. The problem is the case. The case is a piece of crap. It’s made of a brittle plastic, and all of the screw mounts in the screen joints begin to rip out of the plastic simply by the wear and tear of opening and closing the laptop. The screen is only mounted to the mainframe on the right side; the left side is simply screwed into the plastic. I bought the laptop in June of 2017, and right around the corner of New Years 2019 the remaining screws all came loose. This had been building for the last few months as more screws kept coming loose and this caused a strain on the body, bending the fan case and causing the fan to make loud buzzing noises as it scraped against the curvature of the bending. This was entirely caused by opening and closing the laptop over the course of a mere 18 months. I hope I can get a refund. The computer still functions but it had begun overheating as the fan wasn’t working properly. I know this laptop has tons of good ratings, and I bought it because of that, but I would stay away from this model if you want a laptop that will last you two years or more.

###

