I am so disappointed and frustrated

I bought this for my husband for Christmas. He has the previous model and loves it. Unfortunately, this one arrived and would not charge or turn on. When I went to return it, the seller did not provide a pre-paid shipping label. So, I got charged and additional $20 to send back a product that never worked. I am so disappointed and frustrated. Now, I have to find a new Gear Fit 2 -- not on Black Friday Sale to replace this one.

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