Second broom not same quality as first one I bought

I purchased this broom in 2014, and I use it all the time. Though not for big jobs, I love the small head that gets everywhere, and the angled bristles work beautifully around chair legs and in corners. I just bought a second one so I could have one broom dedicated to outdoor use and one for indoors. Unfortunately, the new broom is NOT the same quality, even though it looks the same. The bristles might as well have been made of wire. They are very stiff and rough, and tips are much less soft than the broom I bought 4 years ago. I might have kept the new broom for outdoor use, but the white base around the bristles was cracked, and the bristles were poking out and loose, rendering the item unusable. Back it goes.

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