I have to click everything 2 or 3 times

I bought this mouse to use with my desktop PC for my work from Home job. I started using it right away and loved the comfort with my wrist pad, however. I'm having to click everything 2 or 3 times when Im using it and when Im on a call with a customer it really holds things up having to re-click and wait for the screen. It does have a loud click that my callers can hear. My old wireless mouse was silent and worked well. I needed to have a wired one for the new job and dont know what to do at this point to get it to work better. Im hoping I can contact Customer Service and see what they can do if anything and I will update my review accordingly.

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