another cracked case

I haven't listened to the CD yet, so don't know if it's ruined, but for the past 8 months or so, I have yet to receive a DVD or CD from Amazon that the case isn't cracked. I'm not just talking one crack, but enough that pieces of plastic are falling out. The packaging was an envelope, so that probably explains it for this one, but some have been in boxes. It's very disappointing when you buy something that is supposed to be 'new'.

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