Does not fit behind braces as advertised

This product was less expensive than its one major competitor, so I chose to give it a try. Unfortunately, the thinner side of the flosser is too thick to fit behind the brace wire as advertised. When compared to its competitor, it is noticeably thicker. I would return if I could, but supposedly it is not a returnable product and will end up in the garbage. I will buy the competitor product which I already know works well.

###

