Was great at first

A few days of using this chair, it became lop-sided... the left side was sitting lower than the right. Had to literally put in shims to level it out. Then the cushion became flat which made it awkwardly low to sit at my desk. Not sure if this is a weight issue or not, but I am not even close to the weight capacity that it states it has. Completely disappointed and too late for a refund.

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