Terrible shipping, damaged pole

Item was late due to a shipping error. It was then delivered 3 days late to the wrong address in a broken box. The pole was so long I had to take it out of the box to get it in my car. The box was wet and ripped while I was opening it. When I got the pole out, it was bent. I could not extend the pole and no instructions or information were enclosed. I am VERY dissatisfied with this purchase.

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