4th time buying this item

This is my 4th time buying this item. I really wanted to love it. A couple of them were not transferring onto my brows but customer service fixed that and replaced them. One of them just didn’t work. The item that did worked, it was great. Stayed on for the day, easy to use, looked great! But it only lasted for a few days before drying out. Chances are, you’re playing Russian roulette with this product. If you want to keep trying, at least let customer service know and they’ll replace the item for you. For the product itself overall, I’d have to give it 2 stars. Customer service, 4 stars.

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