Case arrived stained and used! NOT NEW!

I received this case with stains on the bottom portion of the case. Stains? On a new case? It appears to be used and scuffed along the back. I first contacted the seller, Caseology, and that was useless. The seller requested photos which I happily sent and then told me to just return it to amazon. All i wanted was an exchange with the same phone in new condition. Not stained and scuffed when i pull it out of the box. Amazon you really dropped the ball on this one. And Caseology, I expected actual customer service not a generic email passing the buck. I give tne case 2 stats because I woyld like it but Amazon let me down and I refuse to pay for a used item marked as new.

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