Defective despite being brand new

Didn't get a chance to install this until after the return period, of course. Reads that it is brand new (SMART) but makes mechanical noises and doesn't work. It's the weirdest thing.... try to copy files, it begins to copy then tapers down to KB/s and never finishes. The mechanical "clicking" sound tells me it's just a bad drive, but it's funny how it still tries.

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