Not good with amazon fire tablet

It’s more of an issue with the device than the app but the app should work on any users profile. However, it does not work on the one profile it should, the kids profile. I have to let my son use my profile since the app does not work on his. I turned everything i could find on and it would not work. I would also like to mention i work for a software company doing tech support so i’m not a novice with technology. I will have to do some testing with other tablets but the amazon fire is not a good tablet for this app.

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