 Complete the following phrase:  Roberto Di Matteo was made permanent manager but was sacked in November 2012 and replaced with Rafael Benítez, an unpopular choice with many Chelsea fans owing to Benitez association with Liverpool and comments he had previously made about the club, and he received a fiercely hostile reception as he was introduced at his first home game, a 00 draw with Manchester City on 25 November 2012. Benítez tenure saw mixed results; Chelsea lost the 