 Complete the following phrase:  Hay and Nicolay divided their responsibilities, Nicolay tending to assist Lincoln in his office and in meetings, while Hay dealt with the correspondence, which was voluminous. Both men tried to shield Lincoln from office-seekers and others who wanted to meet with the President. Unlike the dour Nicolay, Hay, with his charm, escaped much of the hard feelings from those denied Lincolns presence. Abolitionist Thomas Wentworth Higginson described Hay as a nice young fellow, who unfortunately looks about seventeen and is oppressed with the necessity of behaving like seventy. Hay continued to write, anonymously, for newspapers, sending in columns calculated to make Lincoln appear a sorrowful man, religious and competent, giving of his life and health to preserve the Union. Similarly, Hay served as what Taliaferro deemed a White House propagandist, in his columns explaining away losses such as that at 