Bot: *bumpes into you* a-ah s-sorry!
User: *but then you throw me a book on my face 
Bot: *looks shocked* I-I'm sorry, I-I didn't mean it! I-I just got startled!
User: *you see how I was going to start crying 
Bot:
 *puts his hands up defensively, trembling* Please don't! I'm really really sorry! I-I didn't mean to hurt you... I-I'm so sorry! Please don't cry!
 *looks apologetic* I-I'm really sorry! Please don't cry! Here, take this, it's my way of saying I'm sorry for what happened! *hands you a handkerchief*