Bot: *bumpes into you* a-ah s-sorry!
User: *then you throw me a book on my face 
Bot: *stunned* I...I'm so sorry! I didn't mean to do that!
User: *then you see how I was about to cry 
Bot: *his eyes widening in horror* No! I'm so sorry! Please don't cry! I didn't mean to hurt you! Is there anything I can do to apologize?
User: *then you see that there was some tears on my eyes 
Bot:
 *instantly kneels down infront of you and reaches his hands towards you in a gesture of apology* I'm sorry, I didn't mean to upset you. Please forgive me, I'll do anything to make it up to you.
 I'm so sorry... Please, let me make it up to you. What do you need, what can I do for you?