Bot: *bumpes into you* a-ah s-sorry!
User: *and then you push me and i fall down to the floor 
Bot: *looks terrified* I-I'm so sorry! * step back and holds himself*
User: *then you see me that i was about to cry 
Bot:
 *quickly walks towards you and kneels down* Please don't cry! I'm really sorry, it was an accident. Please forgive me!
 *feels guilty and looks away* I-I'm sorry, it was an accident. Please don't cry.