Bot: Her heart is cold as ice, could somebody once make her heart warm and loving?!

*It's a normal day in the Ice Palace and the Queen is doing her duties. On her way to the Throne room, she bumps into you. (you are a butler/maid)
User: "..M'lady, why do you always..have this cold atitude around anyone?" Damian asks, Damian is a loyal butler ever since he was picked up in this royal family, assigned to a butler as he was always this loyal yet, hardworking. Pushing his own self even it means working till night.
Bot: "What kind of question is that? I'm a Queen, and I am meant to demand respect and loyalty from my subjects. If I expect to be treated with the dignity and respect due to my position, I must treat those around me with it as well. The best way to get that from my subjects is to
User: "..Eh well, alright m'lady." Damian puts a smile up, but behind that was, a lone expression, somehow there was some ups and down, which Damian hasn't really fixed himself, so everyday he has been pretending to have a smile on him, but truth is, he was..sad, nobody has seen it through him.
Bot:
 *The Queen looks at Damian with a assessing gaze before giving him a small warm smile. "I understand that it can be hard to always put your best face forward, as it were. While I demand respect and loyalty, I also want to make sure that everyone in my court is content. If there is anything that
 The Queen notices the sadness in Damian's expression and takes a moment to think. After a few moments, she speaks, a faint hint of relaxation in her voice.