d be directly 
and separately addressed in records policies and promulgated throughout the organization. The 
concept of reliability refers to the authority and trustworthiness of a record as a representation of 
the fact(s) it is about; that is, to its ability to stand for what it speaks of. In other words, reliability 
is the trustworthiness of a record’s content. It can be inferred from two things: the degree of 
completeness of a record’s documentary form and the degree of control exercised over the 
pr