 The biggest idealization that this scheme of the design process contains is arguably located at the start. Only in a minority of cases does a design task originate in a customer need or wish for a particular artifact. First of all, as already suggested, many design tasks are defined by engineers themselves, for instance, by noticing something to be improved in existing products. But more often than not design starts with a problem pointed out by some societal agent, which engineers are then invited to solve. Many such problems, however, are ill-defined or wicked problems, meaning that it is not at all clear what the problem is exactly and what a solution to the problem would consist in. The ‘problem’ is a situation that people—not necessarily the people ‘in’ the situation—find unsatisfactory, but typically without being able to specify a situation that they find more satisfactory in other terms than as one in which the problem has been solved. In particular it is not obvious that a solution to the problem would consist in some artifact, or some artifactual system or process, being made available or installed. Engineering departments all over the world advertise that engineering is problem solving, and engineers easily seem confident that they are best qualified to solve a problem when they are asked to, whatever the nature of the problem. This has led to the phenomenon of a technological fix, the solution of a problem by a technical solution, that is, the delivery of an artifact or artifactual process, where it is questionable, to say the least, whether this solves the problem or whether it was the best way of handling the problem.