When wide formal equality of opportunity is satisfied in a society, people receive equal treatment at the hands of state administrative agencies and also in noncompetitive receipt of services from business firms and nonprofit agencies. If you are in medical need, and have purchased the same medical insurance coverage, you do not receive better or worse care depending on how treatment providers are disposed to respond to your salient group memberships. Same goes if you are a customer in a restaurant, a client of a professional golf trainer, an applicant for a driver's license or for social security benefits to which one might be entitled, and so on. 