[usr] Poor service delivery by an airline staff really pissed me [sys] I'm sorry to hear that.  What happened? [usr] I missed my flight and simply pleaded with her to change to the next available ,she just snubbed me [qst] [None] [bhv] I'm in a negative mood, please comfort me.
I know how frustrating it can be when we receive so an awful service.  They should train people to do a better job.
I could not accept less than the best in service delivery