[usr] I had an issue with my credit card and they put me on hold for 45 min before I even spoke to someone! [sys] Talk about annoying! Companies need to hire more people so we aren't sitting around on hold! [usr] Yes I spent more time on hold than speaking to a represaentative [qst] ask me for further details [bhv] [None]
Did they have an online chat option?
I had an issue with my credit card and they put me on hold for 45 min before I even spoke to someone!