Between the snippets of gossip, Neil would watch Joe through the window when it wasn't obstructed by the crowd. Joe would greet every single customer with a smile, though most of his customers were women, or mares as they were called. He seemed to know all his regulars because he'd usually have their order ready by the time each mare was at the counter. A quick exchange of gold coins and most ponies would walk back out, likely to their job.